Part of SMI Suite, SMI Analytics is the analytics solution for HEAT Service Management®, putting the power of reporting in the hands of the people who need the data; end users, process owners and managers.
Final part of a 4 part series focusing on the creation of an SMI Dashboard from scratch. In this video, you will learn how to build the actual dashboard, using the data provided by the Data Sources that were added in Part 3.
Webcasts for IT professionals that want to improve IT Performance
SMI Academy consists of a series of webcasts that Westbury hosts on a monthly basis to educate IT professionals about its SMI Suite. Through the channel, Westbury also hosts generic monthly webcasts that provide an introduction to the company and its portfolio of Solutions.
SMI Academy - Use Publications to automate and optimize your report distributionDan Munoz, ITSM Reporting Consultant at Westbury Software[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]51 mins