Name: SMI Analytics for HEAT Service Managment
Start: 2016-02-11T11:45:00Z
End: 2016-02-11T11:50:32.000Z
Location: BrightTALK
Rating: 4

SMI Academy consists of a series of webcasts that Westbury hosts on a monthly basis to educate IT professionals about its SMI Suite. Through the channel, Westbury also hosts generic monthly webcasts that provide an introduction to the company and its portfolio of Solutions.

Part of SMI Suite, SMI Analytics is the analytics solution for HEAT Service Management®, putting the power of reporting in the hands of the people who need the data; end users, process owners and managers.

SMI Analytics for HEAT Service Managment

reporting for HEAT

Are you an IT service management professional interested in developing your knowledge and improving your job performance? Join the IT service management community to access the latest updates from industry experts. Learn and share insights related to IT service management (ITSM) including topics such as the service desk, service catalog, problem and incident management, ITIL v4 and more. Engage with industry experts on current best practices and participate in active discussions that address the needs and challenges of the ITSM community.

IT Service Management

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Business Intelligence and Analytics

The IT project management community on BrightTALK includes thousands of IT project and portfolio management professionals. Find relevant webinars and videos on agile methodologies, scrum strategy, project management processes and more. Attend live webinars or view on demand content presented by recognized thought leaders in the IT project management industry.

IT Project Management

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

SMI Analytics for HEAT Service Managment

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