Hi [[ session.user.profile.firstName ]]

What can Insurers learn from Uber’s Customer Experience?

Insurance companies today are soon to witness their own version of Uberization. In this webcast you will learn...

•The kind of experiences that can stir instant customer love and loyalty
•With customer data everywhere, how can you wisely give your customers the power of decision making?
•Best CX practices to prevent customer break ups

To get an overview on how you can uber-revolutionize your CX, join Finny, Head, Aspire Systems Digital on this webcast.
Recorded Aug 24 2016 28 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Finny Chellakumar, Head, Aspire Systems Digital
Presentation preview: What can Insurers learn from Uber’s Customer Experience?

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile
  • Enabling DevOps in a Customer-driven Marketplace - A Templated Approach (Part 1) Recorded: Dec 12 2017 51 mins
    Althaf Ali - DevOps Solutions Architect, Sridhar Prabhakar – Sr. Software Engineering Consultant
    '4 Dimensions of DevOps' is a webinar series demonstrating various aspects of DevOps implementation in a Digital era.

    This Part 1 of the webinar series discusses a templated approach towards enabling end-to-end DevOps in a customer-driven marketplace. Any organization trying to introduce a change in their old-school processes and tools will adopt DevOps pipeline automation to enable faster and smoother software delivery.

    In this webinar, we will help you explore tools and techniques to build a release plan that suits your needs. Key takeaways:

    • Typical challenges in DevOps implementation processes and how to overcome them.
    • Industry leading tools and techniques to achieve smooth releases.
    • Rough estimate and ROI analysis for implementing an improved release planning.
    • Release planning templates that can be readily applied for typical use cases.
  • Digital Financial Interactions for Millennials | MBFlix - Episode 3 Recorded: Dec 5 2017 5 mins
    Robert Wint, Temenos' Senior Product Manager, Srini Peyyalamitta, VP, BFS at Aspire Systems
    Robert Wint, Temenos' Senior Product Manager in the 3rd episode of the MBFlix series, explains how banks need to be digitally ready for millennials with a platform that can contextualize, personalize and be device friendly.
  • Millennialization of Everything in Banking | Millennial trends Recorded: Nov 29 2017 34 mins
    Jeremy Balkin, Chief Innovation Officer, HSBC & Srini Peyyalamitta, VP, Banking & Financial Services, Aspire Systems
    The Millennial generation in the US account for almost 1/3rd of the country’s population. The best banks for millennials are the ones that have embraced the millennial banking revolution and are providing easy banking experiences to millennials. What really constitutes the millennial banking recipe according to Jeremy Balkin, a renowned Banking Chief Innovation Officer and an author of the award winning book “Millennialization of Everything” ? – You are now watching the second episode of the Millennial Banking Flix.
  • Technology that Decodes Emotions - Market Basket Analysis Recorded: Nov 8 2017 30 mins
    Thomas Joseph, Chief Data Scientist
    We walk you through an example of Menu engineering using the datasets of Grocery chain.This webcast explains the method of extracting optimum insights from data sets by applying apriori algorithm.

    Recommendation engine is the present and the need of the hour.You require it to decipher the customer needs and enable you to predict their future purchases...
  • Unearthing Customer Sentiments using Natural Language Processing Recorded: Sep 25 2017 30 mins
    Sai Gopalakrishnan, Big Data Scientist & Thomas Joseph, Chief Data Scientist
    You have to listen to what people are saying about your brand, products, services… and more importantly you should react and respond. But is it possible for you to manually look at every single customer feedback available in emails, social media et al and respond appropriately? Certainly, a tall task. Smart automation is necessary.

    Take action on customer feedback and reach closer to your business goals.
    Understand the dynamics of Customer Sentiment Analysis in just under 30 mins.

    Key takeaways of this webinar:

     An overview of customer sentiment analysis and its applications in selective industries
     Learn how Aspire captures the sentiments behind customer responses using NLP techniques
     How to Identify products and services that are craved for and those that need improvement?
     Ideas for minimizing Customer Churn and strategizing targeted campaigns using the results of Sentiment Analysis
  • Mastering the Key Elements of Cloud-based Development for SaaS Applications Recorded: Sep 14 2017 46 mins
    Jothi Rengarajan- Principal SaaS Architect, Chandramouli Parasuraman- Technical Architect
    We all know that SaaS is a volume business. To be cost effective SaaS companies need agility in every aspect right from development till operations. Cloud is the obvious choice because of its agility and rich set of platform capabilities.

    In this webinar we you will learn,

    •Important concepts of cloud which strengthens the overall architecture of a SaaS product making it more scalable, secure and monitor-able.
    •Continuous Delivery options in the cloud helping in faster releases
    •ROI for a SaaS application in moving to cloud
  • Agile Way of Building Connected Business Recorded: Sep 7 2017 58 mins
    Hariharan Ganesh - Head of Enterprise Integration, Aspire Systems | Andrew Soda - Global Solutions Architect, Dell Boomi
    With the rise of competitive pressure, organizations are urged to enhance their productivity, improve customer experience and innovate faster to grow their market share.

    Most of the organizations have already invested in technologies like ERP systems, CRM software, Mobile Apps, Digital Portals, Servers, etc. But these systems & applications often fail to communicate with each other and end up working in silos; making it difficult for organizations to retain their position in the market.

    Register for this webinar and learn how you can create a connected business environment by integrating your systems, applications, processes, and data across the organization.
  • Hybrid Cloud Management using ServiceNow Recorded: Aug 29 2017 40 mins
    Ravi Rajamani - Principal Consultant, Aspire Systems
    Are you on a public/private or hybrid cloud? It’s doesn’t matter anymore, managing cloud is easier than ever. Join this 40-min Webinar session on hybrid cloud management to learn how ServiceNow eliminates your cloud management challenges and allows you to easily manage your cloud infrastructure.

    Aspire Systems is a registered solution partner of ServiceNow. We consult, implement and enhance ServiceNow for our customers across the globe. Our ServiceNow certified consultants help organizations seamlessly customize their ServiceNow instance according to their requirements in a quick turn-around time.

    Key topics covered in the session:
    • ServiceNow for ITSM and beyond
    • Cloud adoption rate, trend and pain points
    • ServiceNow for hybrid cloud management
    • Use case demo on AWS and Azure cloud management life cycle

    Takeaway: Webinar participants will be eligible to receive the hybrid cloud management research paper published and launched by Aspire Systems in LimitlessIT Summit 2017, Singapore.
  • The Millennial Banking Technology Framework Recorded: Aug 23 2017 13 mins
    Mythili Madhav, BFS Delivery Manager & Vishwas Anand, Head of Thought Leadership
    In an open banking ecosystem, 92% of millennials are going to choose a bank for its digital services. Banks need to have a robust framework they can go by to develop new business models, services and data for radical transformation of millennial engagement. In this webinar you will realize:
    •The needs and MOTs of millennials in the digital age for a customer-centric approach
    •How the Millennial Banking Framework can be used by banks to transform millennial interactions
    •Value delivered through Aspire’s Millennial Banking Offering
    •Millennial engagement success stories
  • Millennial Banking - Can chatbot be their 2am buddy? Recorded: Jul 29 2017 11 mins
    Raghu Raghavan, Marketing Director, Aspire Systems & Vishwas Anand- Head of thought leadership, Aspire Systems
    Conversational UIs are a great way to simplify banking experiences. But can chatbot interactions come close to a human interaction? Watch this video to learn the state of chatbots adoption in banking amidst all the hype.
  • Handling multiple releases for multiple customers Recorded: Jul 26 2017 3 mins
    Aspire Systems
    This video illustrates how multiple releases can be made at the same time for different customers, by adopting the feature-based release model.
  • Migrating from any Oracle Retail version to the latest V16 Recorded: Jul 13 2017 56 mins
    Yamini Chitturi, Merchandising Solutions Architect and Chetan Singh, Store Solutions Architect
    Current Omnichannel scenario demands retailers to stay abreast with the latest developments in Oracle Retail V16. This webcast focuses on educating them about:

    1.What's New in V16?
    2.Identifying the right BOM
    3.What should you focus on during Implementation?
  • Digitizing legacy POS for Omni-channel Integration Recorded: Jun 22 2017 55 mins
    Hariharan Ganesh - Head of Enterprise Integration, Aspire Systems
    Since its advent in 1974, POS has managed almost 100% of transaction processing with utmost efficiency. Even though modern Cloud POS helps to establish digital experience, traditional legacy POS systems cannot meet digital requirements and diminish the customer experience, online reachability as it lacks real-time access, inventory management & Omni-channel capabilities.

    Learn how you can make your existing legacy POS more powerful & connected with your digital strategy to meet modern customers.
  • Managing Digital Applications for rapid growth: CIO’s nightmare Recorded: Jun 21 2017 58 mins
    Janaki Jayachandran: Technology Director, Jothi Rengarajan: Principle Architect
    Almost every Enterprise is in the middle of digital transformation wave spanning across the landscape of social media, mobility, Analytics and Cloud. However, Enterprises have a big challenge in managing the digital applications built across this landscape comprising of both custom built and out of box solutions. While the number of applications grows rapidly there is also an increasing demand from the business which puts Enterprise IT under constant pressure to improve their agility and provide faster response times to meet market demands. Therefore, Enterprises are in dire need of a solution to simplify the development and management of digital applications with little to no operational overhead.
    In this webinar, we will be focusing on how to address the challenges of managing multiple digital applications and bring in standardization in the way they are built and managed.

    Join the webinar and learn how effectively you can improve business agility and achieve faster time to market through simplifying management of Digital Applications.

    Key Takeaways:
    •Challenges in managing diversified applications
    •Features of a Digital Management Platform
    •Building blocks for rapid development of new digital applications
    •Digital Management Journey of a Fortune 400 company
  • API Integration - The Key Accelerator for Digital Transformation Recorded: Apr 26 2017 59 mins
    Hariharan Ganesh - Head of Enterprise Integration, Aspire Systems & Sid Lasley - Global Director, Dell Boomi
    There is a growing realization that to succeed today and going forward, the stakes to remain competitive are directly related to the ability to be a digital business. As organizations move to modernize IT in order to become digitalized businesses for better customer experience, they realize that their traditional architecture aren’t built to support rapid change & innovation in this new digital business environment.

    Join the webinar and learn how Dell Boomi platform and Aspire's Unified Reference Architecture Solution (AURAS - Cloud) can help enterprises to accelerate business agility & achieve digital transformation.

    During the webinar you'll learn about:

    - Why Digital Transformation is challenging and time consuming
    - How API & Integration plays major role in Digital Transformation program
    - Capabilities of Dell Boomi Platform to drive Digital Transformation
    - Role of AURAS in the Digital Transformation initiative
    - How AURAS & Dell Boomi combination helps to accelerate Digital Transformation
    - Success Story of Dell Boomi and AURAS
  • Unite people, processes and products through TFS DevOps Recorded: Feb 16 2017 44 mins
    Yogesh Vangada MCP, CSM, CSPO, SAFe Agilist, TFS DevOps Consultant
    Do you think disintegrated teams and tools are delaying your delivery timeline and causes business slow down? Then, you should definitely learn about Microsoft Team Foundation Server (TFS), an integrated suite of developer tools that simplifies enterprise ALM.
    Aspire Systems, a Microsoft Gold DevOps and Application Development partner, has helped many enterprises implement and integrate TFS in their environment, and leverage its benefits. As a trusted partner for enterprises and ISVs, we are hosting a webinar to help businesses understand how TFS can unite people, processes and products to improve product delivery and accelerate productivity.
  • Why your Digital CX Story is Incomplete without Architecture Modernization? Recorded: Nov 17 2016 53 mins
    Prakash Nagaswamy-Chief Architect, Sridhar Prabhakar-Sr Technical Consultant
    In this webinar we will look at how architecture modernization brings software agility and influences the way software engages with the customer and provides superior digital experience. We will also look at a sample modern architecture blue print.

    Join the webinar to gain practitioners’ view on:
    •The various aspects of architecture that affects Digital CX
    •Modernization Considerations for Digital CX :DevOps, Software Architecture, Data Storage, Security Architecture, Content Delivery & Multi-tenancy
    •Technology Suggestions
    •Architecture Modernization Approaches
    •Incremental Approach - A Case Scenario
    •A Sample Digital Architecture Blueprint
    P.S: If the timing doesn’t suit you, register anyway and you will get a recorded copy
  • Why is CONSUMER Analytics not working for you? Recorded: Oct 27 2016 29 mins
    Jayakanthan Chidambaram, Practice Head - Analytics & Adarsh Nellika, Principal Solutions Architect
    Ease and Multitude of information to consumers leads to evolving patterns. Now, Businesses need to change far more frequently. Ability of moulding your ecosystem to adapt the constant change is primordial for survival. Mere flashy data dashboards will not suffice.

    Businesses need a plethora of analytics solutions well-integrated with legacy systems. A good Consumer analytics solution will enable faster turnaround in decision implementing and getting the most out of the complex Consumer Engagement. Is your consumer analytics good enough for combating change?

    Join this webinar to learn more about:

    1. Why you should align Business goals with Customer Analytics?
    2. How to improve Customer Experience?
    3. Leverage value from Customer Data
    4. Understanding Customer Life-cycle analytics
    5. Use-cases of successfully implemented Customer Analytics
  • Getting in sync with ServiceNow Helsinki Recorded: Oct 20 2016 56 mins
    Jade Schneider, Sr. Solution Consultant – ServiceNow, Ravi Rajamani, Senior ServiceNow Consultant, Aspire Systems,
    Join this Webinar to learn everything you need to know about ServiceNow® upgrades, release cycle, how to upgrade to the latest versions, and benefits of upgrading. ServiceNow releases newer versions to deliver exciting new features to help its users quickly address problems in IT Service Management, IT Operations Management, Business Management, Application Development, Security Operations, and so on.

    Aspire Systems, ServiceNow registered solutions partner, is hosting this webinar to help you realize the full potential of the ServiceNow upgrades, maximize its efficiency in your organization and boost productivity

    Key topics covered in the webinar include:
    - Understanding ServiceNow Upgrades, Patch and Hotfix releases.
    - Timeline/ Pattern of ServiceNow upgrades.
    - Creating an upgrade and testing checklist.
    - Sample scenarios where upgrade might cause issues.
    - Upgrade best practices.
    - Helsinki – an overview on the latest release
    - A quick sneak-peek on ServiceNow roadmap and what’s next.
  • Cloud Agility – Your development infrastructure is just a click away! Recorded: Oct 12 2016 47 mins
    Janakiraman Jayachandran- Director – SaaS and Cloud, Aspire Systems, Jothi Lakshmi- Principal Architect, Aspire Systems
    According to Statistica’s recent study, in 2016, spending on public cloud ‘Infrastructure as a Service’ hardware and software is forecast to reach $38B, growing to $173B in 2026. The increasing adoption of cloud infrastructure as a service alters the common perception ‘only startups will go cloud’. Today, large enterprises from every conceivable industry are transitioning their entire infrastructure into the cloud.

    ‘Cloud Agility’ is the term coined for rapid provisioning of hardware and software resources on the cloud to support faster time to market and delivery. Join us for this informative 45 mins discussion to learn more about cloud agility and how you can transform development infrastructure to meet today’s fast-paced business needs.

    Key topics that we will cover in the webinar are:

    - How to build an agile IT landscape with cloud computing?
    - Pros and cons in using Virtual Desktop Infrastructure solutions.
    - What is ‘AWS DevFarm’?
    - ROI analysis between on-premises and Cloud models.
End-to-End IT Services: ITSM,SaaS,SMAC,Test Automation,Retail,BigData
Aspire Systems is a global technology services firm serving as a trusted technology partner for its customers. The company works with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in Aspire’s specific areas of expertise. Aspire System’s services include Product Engineering, Enterprise Solutions, Independent Testing Services and IT Infrastructure & Application Support Services. The company currently has over 1,400 employees and over 100 customers globally. The company has a growing presence in the US, UK, APAC, Middle East and Europe. For the 6th time in a row, Aspire has been selected as one of India’s ‘Best Companies to Work For’ by the Great Place to Work® Institute, in partnership with The Economic Times.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: What can Insurers learn from Uber’s Customer Experience?
  • Live at: Aug 24 2016 6:00 pm
  • Presented by: Finny Chellakumar, Head, Aspire Systems Digital
  • From:
Your email has been sent.
or close