Improve Customer Experience using Omni-channel Integration
If you're in the consumer business, you will know how challenging it is today to retain a single customer and making them to buy from you. With the digitization, shopping has become a 24/7 experience and customers are now expecting seamless experience across all your sales channels - web, mobile, in-store, kiosk, call center and marketplace.
Today many organizations have gone into digital to meet their customer’s expectations but later face the challenge of integrating their legacy/IT systems with the digital platform; leading to slower product or promotion rollouts, data sync issues, lack of operational visibility and all leads into unsatisfied customers.
This session will show how you can establish a unified integration platform across all your sales channels and provide an accurate data, shopping experience and higher customer satisfaction.
RecordedSep 15 201647 mins
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Aspire is conducting this webinar on the topic ‘Reducing Cost of Quality through Incremental Test Automation’. This webinar is aimed at helping organizations understand the importance of measuring cost of quality and reducing cost of poor quality using incremental test automation.
•Importance of Cost of Quality in Testing
•Where testing spends more cost and how to reduce it
•Role of Incremental test automation in reducing appraisal cost
•Recommended tools and methodologies
•Sample Use Case showing the reduction in CoQ
In part-4 of the DevOps webinar series, we are discussing the topic ‘Release Management and Continuous Integration’. Release management is almost always the overarching concern in any organization. DevOps plays an important role in enabling a robust release process that is both quicker and mindful of quality. In this episode of the webinar series, we take a deep dive into release management and suggest ways to apply a templated approach to the release management process.
This 40-min webinar session will cover following key takeaways:
• Overview of Release Management, Version Management, Backward compatibility, and Branching Strategy
• Deep dive into Continuous Integration, Continuous Testing, Continuous release processes
• Deterministic approach to templatize Release Management policies
• Post Release aspects such as Archival Strategy, Cleanup, Upgrade planning and scheduling, etc.
• Use cases to demonstrate the template approach
This short 20-min webcast demonstrates how we have automated user creation in AD using ServiceNow orchestration module. In this video, you will be able to learn 3 use cases where user creation in AD is automated through different service request inputs. Aspire Systems is a bronze services partner and a global solution provider of ServiceNow, we are helping our customers implement, enhance, and manage the NOW platform in an efficient and simplified way. This ITOM webcast series will cover topics and use cases that are overlooked but can easily be automated using the NOW platform, to help the IT team reduce their manual workload. For personalized demonstration and PoC, please contact us at email@example.com.
Jayanthi Jayaraman, Test Automation Consultant, Aspire Systems ; Clinton Sprauve, Director of Product Marketing, Sauce Labs
Aspire and Sauce Labs are jointly conducting this webinar on the topic ‘Embedding Quality Engineering in DevOps Pipeline’. This webinar is aimed at helping organizations understand the importance of Continuous Testing in a DevOps environment and how it can be integrated with cloud environments.
•Different Dimensions of Quality Engineering
•How Continuous Testing can Make or Break your DevOps Pipeline
•Integrating Continuous Testing with Cloud Environments
•Recommended Tools and Techniques
•Sample Use Cases
Customer onboarding and origination is the most important engagement for banks. Tech savvy customers tend to open bank accounts from any device. Aspire’s Customer Onboarding Plug n Play built for Temenos Digital Banking Channel users curbs attrition rates and reduces average onboarding time.
Here is a quick demo of Customer Onboarding Plug n Play solution accelerator.
This part 3 of the webinar series, “4 Dimensions of DevOps” focuses on applying a templated approach to continuous testing and brings out the importance of continuous testing in an agile paced DevOps environment.
Key takeaways from the webinar:
• Importance of continuous testing in DevOps
• Test Automation Vs Continuous Testing
• Applying templated approach to continuous testing
• Sample use case scenarios
Ravi Kumar, Principal Consultant; Mohamed Shoaib, ServiceNow Developer
Designing and developing a user-friendly Service Portal or Self-service portal tops the to-do charts of any IT Service Management leader. But enabling the end-user to use the service portal effectively is a herculean task and that’s where most organizations fail. In this knowledge session, our ServiceNow experts will demonstrate how to build an easy-to-use service portal and achieve your organization’s IT Service Management goals.
Key topics covered in the session include:
- Evolution of IT Service Delivery: From simple service request forms to brand/face of IT
- Key strategies to adopt while building your Service Portal
- Demo: Service Portal creation without coding
- Q & A
This part 2 of the webinar series, “4 Dimensions of DevOps” focuses on applying a templated approach to infrastructure management and automation.
• Industry trends and tools for Infrastructure automation
• How to apply DevOps templated approach to Infra management and automation
• Elimination based approach to derive tools, processes and control mechanisms
• Sample use cases
How can banks change their relationship with millennials for the better? Study various user experience strategies that can help you to retain millennial banking customers. Millennials today demand a whole new level of banking experience. Thanks to the wide adoption of smart phones worldwide, user experience has become a burning need for banks in order to achieve customer satisfaction. Digital bahile you improve loyalty and retention rates
Aspire Systems welcomes you to the fourth session of the Millennial Banking Day!
Join us for a 45 minute Q&A session with best known experts from the fintech industry to discuss how revolutionary user experiences can be delivered to millennial banking customers.
Session Hosted by – Krittika Banerjee, BFSI Research Analyst, Aspire Systems
Over the last ten years, platforms have successfully emerged and are now dominating all industries — prime examples being Airbnb, Amazon, Netflix and Google. Platforms give ultimate control connecting buyers and sellers to create economies of scale on both the demand and supply side.
Blockchain has proven effective in solving many problems associated with centralization; the canonical example being Bitcoin. Over the last couple of years, a range of distributed ledgers have emerged with similar missions — to use the benefits of peer-to-peer networks and techniques of decentralization to provide a system that can be trusted — 100%.
How can banks use blockchain as a platform to deliver personalized banking services?
Aspire Systems welcomes you to the third session of the Millennial Banking Day. Millennials today are transforming the way banking is done. In a world where all other industries have started to serve their millennials at the speed and scale to keep them engaged, this puts a huge pressure on banks to innovate in such a way that millennials witness personalized banking experiences intuitively at the speed of light.
Join us for a 45 minute Q&A session with best known experts from the fintech industry to discuss blockchain opportunities at banks and how effective their digital banking services can be made to address the heart of the blockchain use case: future-proofing the power of a smart digital ecosystem.
Hosted by – Krittika Banerjee, BFSI Research Analyst, Aspire Systems
Srini Peyyalamitta, Head of Banking & Financial Services, Aspire Systems & Olivier, Global Head of Marketing, HID
It was a setback when UK’s biggest lenders’ missed deadlines surfaced around the open banking rules! Are banks stalling the inevitable future of Open Banking?
Open banking is set to make a transformational change to banking for personal customers and small businesses, forcing UK banks to open up their data via a set of secure application programming interfaces (APIs). This will bring banks to shift from being one-stop-shops for financial services to open platforms where consumers can start to embrace a more modular approach to banking by giving verified third-parties direct access to this data.
Under these changes, the challenger banks are up for a win-win situation since they can now offer personalized solutions to their customers while the move for a customer from one bank account to another becomes easier.
Aspire Systems welcomes you to the second session of the Millennial Banking Day. Millennials today are transforming the way banking is done. In a world where all other industries have started to serve their millennials at the speed and scale to keep them engaged, this puts a huge pressure on banks to innovate in such a way that millennials witness personalized banking experiences intuitively at the speed of light.
Join us for a 45 minute Q&A session with best known experts from the fintech industry to discuss reasons for banks to miss these open banking deadlines and how banks can start to detect early successes with open banking.
Hosted by – Krittika Banerjee, BFSI Research Analyst, Aspire Systems
VC-backed fintech companies raised a record series of funds last year and saw a string of fintech unicorn births. How does this impact banks looking to digitalize their services? The financial services industry is being transformed by insurgent startup companies. With more than five fintech companies joining the unicorn status with values of over $1 billion each, how does the future of a bank look like if they partner with these fintech companies to provide an array of new technologies and services? Or do incumbent banks have other ideas in going out on a limb and innovating their own?
Aspire Systems welcomes you to the very first session of the Millennial Banking Day. Millennials today are transforming the way banking is done. In a world where all other industries have started to serve their millennials at the speed and scale to keep them engaged, this puts a huge pressure on banks to innovate in such a way that millennials witness personalized banking experiences intuitively at the speed of light.
Join us for a 30 minute Q&A session with best known experts from the fintech industry to explain their correlation of fintech investments and the huge impact it is going to have on banks through a transformational interplay of a dynamic ecosystem this coming year.
Session Hosted by- Krittika Banerjee, BFSI Research Analyst, Aspire Systems
The third part of our series on “Is Bootstrap a Silver Bullet for Digital Experience?” talks about the UX best practices for digital experience. For delivering top notch digital experience, the webinar discusses
•A typical UX design workflow which helps companies to systematically approach UX design
•Dos and don’ts before you go live with your website or application.
Watch the 10-minute webinar to know more.
When people reach for bootstrapping their digital experience, they choose off the shelf rather than the customized version. Bootstrapping itself makes it easier to go cross platform to reach a wider audience and better user experience. With off the shelf bootstrapping, what you get is a version that is adaptable to various devices, not customized for those devices.
In the second part of our 10-minute web series, “Is Bootstrap a Silver Bullet for Digital Experience?”, our UI expert, Santosh Boyini addresses the Shortcomings of using Bootstrap off the shelf without customizing to mobile devices.
Akshaya Gaur, Mashreqbank's ex CIO opens up about how cloud technology can really help banks in the digital banking era for millennials. Cloud Computing brings cost-efficiency, speed to market and quality – critical factors for banks operating in a highly competitive market where margins are under constant pressure. Also, Cloud Computing allows quick and efficient scalability of infrastructure. Considering the rapid advancement of technology trends, IT infrastructure needs are becoming less and less predictable. Also, once technology is purchased, the company is stuck with it – despite technology advancements or changes in company growth – and increasing annual maintenance costs.
Building responsive and mobile-friendly websites is the need of the hour. For this reason, Bootstrap has been the personal favorite framework of most UX designers that helps them to scale any design and offer great compatibility across devices.
Aspire presents “Is Bootstrap a Silver Bullet for Digital Experience?” - a three-part webinar. In this first part, Santosh Boyini, our UX expert will talk in depth about
• The importance of delivering a seamless digital experience across various touchpoints
• How Bootstrap plays a crucial role in meeting today’s demands of digital customers and
• How to bridge the digital gap that results in increased user experience.
Watch the 10-minute webinar to know more.
'4 Dimensions of DevOps' is a webinar series demonstrating various aspects of DevOps implementation in a Digital era.
This Part 1 of the webinar series discusses a templated approach towards enabling end-to-end DevOps in a customer-driven marketplace. Any organization trying to introduce a change in their old-school processes and tools will adopt DevOps pipeline automation to enable faster and smoother software delivery.
In this webinar, we will help you explore tools and techniques to build a release plan that suits your needs. Key takeaways:
• Typical challenges in DevOps implementation processes and how to overcome them.
• Industry leading tools and techniques to achieve smooth releases.
• Rough estimate and ROI analysis for implementing an improved release planning.
• Release planning templates that can be readily applied for typical use cases.
Robert Wint, Temenos' Senior Product Manager, Srini Peyyalamitta, VP, BFS at Aspire Systems
Robert Wint, Temenos' Senior Product Manager in the 3rd episode of the MBFlix series, explains how banks need to be digitally ready for millennials with a platform that can contextualize, personalize and be device friendly.
Jeremy Balkin, Chief Innovation Officer, HSBC & Srini Peyyalamitta, VP, Banking & Financial Services, Aspire Systems
The Millennial generation in the US account for almost 1/3rd of the country’s population. The best banks for millennials are the ones that have embraced the millennial banking revolution and are providing easy banking experiences to millennials. What really constitutes the millennial banking recipe according to Jeremy Balkin, a renowned Banking Chief Innovation Officer and an author of the award winning book “Millennialization of Everything” ? – You are now watching the second episode of the Millennial Banking Flix.
End-to-End IT Services: ITSM,SaaS,SMAC,Test Automation,Retail,BigData
Aspire Systems is a global technology services firm serving as a trusted technology partner for its customers. The company works with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in Aspire’s specific areas of expertise. Aspire System’s services include Product Engineering, Enterprise Solutions, Independent Testing Services and IT Infrastructure & Application Support Services. The company currently has over 1,400 employees and over 100 customers globally. The company has a growing presence in the US, UK, APAC, Middle East and Europe. For the 6th time in a row, Aspire has been selected as one of India’s ‘Best Companies to Work For’ by the Great Place to Work® Institute, in partnership with The Economic Times.
Improve Customer Experience using Omni-channel IntegrationHariharan Ganesarethinam, Director of Enterprise Architecture and Integration[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]47 mins