Customer Intelligence Crash Course with ML & AI for Asia Pacific Banks

Presented by

Anand Subramaniam, Principal Architect, Analytics Centre of Excellence, Aspire Systems

About this talk

How to use Machine Learning for Customer Intelligence in the Fintech world? Customer behaviors in Asia Pacific economies with countries like China, Japan, Australia, Singapore, and South Korea have a tech-savvy client base, who demand a great digital banking experience, whereas on the other hand, countries with a low smartphone penetration demand face-to-face interactions. The main areas of improvement through ML & AI can be divided into three categories: enhanced client experience, new products & services, and improved internal services. This workshop will let you help you acquire customer intelligence techniques, the pre-requisites, key information and tools to help you build a customer driving lending business. Discover ready to use methodologies for the below: • How do you make sense of customers’ data and predict the future of their financial needs? • How do you make your products more customized for your customers? • How do you identify your customer based who they are and not just with their ID? Save your spot for this AI & ML webinar that can help bring you up to speed on readily available use cases.

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Aspire Systems is a global technology services firm serving as a trusted technology partner for its customers. The company works with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in Aspire’s specific areas of expertise. Aspire System’s services include Product Engineering, Enterprise Solutions, Independent Testing Services and IT Infrastructure & Application Support Services. The company currently has over 1,400 employees and over 100 customers globally. The company has a growing presence in the US, UK, APAC, Middle East and Europe. For the 6th time in a row, Aspire has been selected as one of India’s ‘Best Companies to Work For’ by the Great Place to Work® Institute, in partnership with The Economic Times.