Michael Biederer, VP Operations, Signalhorn
Michael Biederer, Signalhorn’s VP Operations, explains the proactive monitoring approach of Signalhorn. Signalhorn’s Secure-NOC has been operating with the proactive approach for many years. Michael will go into detail about the setup, daily operations, and how Signalhorn customers benefit from this operational approach.
Key takeaways:
- How to setup and run secure monitoring operations
- Specific setup for high availability networks and satellite networks
- How to convert your NOC into an asset and feature for your customers
- How to increase customer satisfaction by proactive monitoring
- How to reduce reaction time and minimize the impact on your customer