Paul Steel, SVP, Operations & Technology, Mastercard Prepaid Management & Sourabh Dixit,EMEA Practice Leader Dell Svcs
With the growth of smart phones, tablets and new operating systems requiring constant updates daily, Quality Assurance and Testing are more critical than ever before important within the IT life cycle of a bank.
There is increasingly high focus on the Customer, the Business & the User Experience & not just the Defects. As the word implies, digital is all about code - application code, business logic, customer data and user interfaces. While every disruptive digital business relies on back-office transactional and analytics systems, the public face of these companies is code in the form of websites, social media posts and mobile apps.
Older legacy systems and applications need to be tested for security, resilience and scalability, in addition digital testing for mobility& cloud & analytics is paramount if adopting new digital business models. As the business paradigm shifts to new DevOps style development models and new IT environments implemented, IT life cycles are moving, & implementing Development and Testing cannot be done in isolation. The time consuming models from the past are long over and as everyone comes together, there is a strong need and focus on automation. In today’s new environments, Applications can be Tested and released every two weeks instead of once a quarter as was in the past. In Dell Services there has been significant experimenting with these new models with a lot of success.
From Omni channel optimisation to managing risk & regulatory compliance, industry leaders need to work smarter to remain competitive. Whether it's driving innovation or delivering new efficiencies & cost reduction.