Name: Building a Zero-Incident Digital Workplace
Start: 2024-03-01T14:00:00Z
End: 2024-03-01T14:00:29.000Z
Location: BrightTALK
Rating: 4

NTT DATA Services goes beyond the traditional services provider.

We are a top 10 global IT services and consulting provider that wraps deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.

We focus on the insights, solutions and outcomes that matter most to clients. We invite you to explore our channel.

With hybrid work gaining more traction, enterprises are also building their back-to-office. In such scenarios, enabling a distributed workforce comes with its own set of challenges to ensure productivity. Modernizing Virtual Desktops on the cloud can help enterprises deliver appropriate access to computing resources with the right level of security.  Watch the video to learn from the experts from Microsoft and NTT DATA about –  
1. Understanding Cloud-based virtual workspace solutions like Azure Virtual Desktop and Windows 365 
2. Exploring various industry-based use cases  
3. How to choose the right solution for your organization 
4. Cost considerations and approach to rapid deployment

Virtual Workspace: Elevate Your Virtual Desktop Infrastructure on Cloud

Today, organizations must enable their distributed workforce to work from anywhere and on any device. With such digital transformation comes digital complexities to manage an environment of multiple endpoints, applications, and connectivity with security. Modern Device Management is a step toward overcoming these complexities, designed to fulfill endpoint management requirements that a legacy platform cannot meet. Know how NTT DATA and Microsoft can help streamline endpoint management across all devices in the modern workplace environment.

Modern Device Management: Streamlining Endpoints in the Modern Workplace

Join us in this panel session, where industry leader experts of the from NTTDATA Services, NTT DATA UK, NTT DATA Italia, GroupSense and SentinelOne and Microsoft will discuss the evolving nature of Ransomware. 

Our host, Haroon Malik– Cybersecurity Consulting Director in NTT DATA will lead a panel of security experts to discuss what is fast becoming the new face of cyber crime (Ransomware). 

Ransomware attacks affect practically every business sector and are growing in intensity and sophistication.
Fuelled by a new breed of ransomware actors and Ransomware-as-a-service schemes, SME/SMBs are as much at risk from a ransomware attack as large organisations, driving the effectiveness and volume of ransomware to new a new level.

Ransomware operators prey on the fear of data loss which spark emotions that drive their targets to react right away and the have the fear of embarrassment, their sensitive data being exposed to the world, and with it face the risks of reputational damage. 

Know the panelists:  Haroon Malik. Director – NTT Data
Kurtis Minder. CEO - GroupSense
Morgan Wright. Chief Security Advisor - SentinelOne
Brian Stockbrugger. Sr. Cloud Security Architect - Microsoft
Mike Landeck. Director of Security Services - NTT DATA Services
Salvatore Perlangeli. Heart of Threat Defense Practice - NTT DATA Italia

Join us!

The Evolving Threat of Ransomware

Stephen Catanzano, Senior Analyst at Enterprise Strategy Group, was joined by Anthony Bulk, Technology Director, Data Analytics at NTT DATA, and Tom Manfredi, Senior Sales Engineer with Snowflake.   

The discussion centered around how organizations can leverage the vast experience of NTT DATA and Snowflake to make moving from IBM Netezza to Snowflake a painless process. Being on Snowflake opens up a new world of innovation, data analytics in the cloud, streamlined processes, and more for data-driven organizations in every industry.  

We further discussed industry use cases and the long-term benefits of being on Snowflake, dealing with the new normal of companies driven by data and preparing for what comes next. 

Key Takeaways 

* NTT Data’s proven migration process: 
     - Stage 1. Analysis and tooling: Understanding the past 
     - Stage 2. Migration and validation: Migrating for the present 
     - Stage 3. Modernization and innovation: Building for the future 

* New world of opportunity on Snowflake for data analytics in the cloud, cloud-scale, and more across all industries 

* Future-proof and ready for the next wave of innovation  

 

Presenters: 
 
Stephen Catanzano, Senior Analyst, ESG 

Anthony Bulk, Technology Director, Data Analytics, NTT Data 

Tom Manfredi, Senior Sales Engineer with Snowflake

Moving Data Analytics to the Cloud: Things to Consider

In this panel session experts at NTT DATA Italia, NTT DATA Services, Drivesec and Marelli will discuss the increasing importance of Cybersecurity in the Automotive domain and the cyber risk associated to electronics, connectivity and technology in vehicle and overall ecosystem.

Throughout the past decades we have seen an incredible technology improvement in our cars in terms of comfort and performance, but the increased level of connectivity and sophistication being applied to vehicles also led to an important topic: Automotive Cybersecurity.  

Once mechanical and isolated systems; modern, connected, intelligent and soon autonomous vehicles may be targeted for cyber-attacks just like it happens in the IT domain. Such scenario poses undeniable safety threats for the road users, reliability and resilience of the mobility infrastructures, data privacy issues, and many others.   

Join us in this discussion and learn how to detect and prevent security threads, mitigate risks and introduce strong cybersecurity countermeasures in your systems today.

This panel discussion is for you! We welcome viewer participation and questions during this interactive interview.

Cybersecurity in the Automotive Industry

The acquisition and utilization of data have accelerated how organizations approach both their transformative journeys and daily protection of critical corporate data; fueling the need for constant focus on innovative thought and bridging the gap between scalable, agile solutions, and evolutionary data governance. Data security has without a doubt, become one of the most critical areas for security leaders. According to Gartner: “This is driven by the growth in privacy and regulations and other legislation, as well as by the transition to cloud services…” Gartner predicts that “By 2024, 30% of enterprises will have adopted a data security platform, up from less than 5% in 2019. (Gartner, Inc 2022;  2022 Strategic Roadmap for Data Security Platform Convergence, para. 9 &11).

However, “data” has also pushed the need for security across deeper tenants of the data community, seemingly fixating on the applicability of data privacy and controls within core architectural builds, such as a “data lake.” While the ingestion of data occurs on a daily basis, how the extension of the data fabric or an accompanying governing model successfully wades through a multitude of questions such as: once an organization has gathered its data, how does it ensure the data remains secure? Better yet, what defines it as secure within various heterogeneous environments?

This panel discussion is for you! we welcome viewer participation and questions during this interactive interview. 

Know our panelists: 
- Oliver Forbes – Sr. Security Strategist and Product Manager. NTT DATA Services
- Dr. Bojan Mrazovac  - Head of Innovation – NTT DATA Romania
- Theresa Kushner - Head of the N.A. Innovation Center – NTT DATA Services
- Dr. Diane Murphy - Distinguished Professor - Marymount University
- Sean Hide - Cloud Security Alliance

Defending the Depths of Cloud Data Lakes

During this session industry experts from NTT DATA, Okta / Auth0 and Cloud Security Alliance will discuss how to navigate the complexities that CIAM (Customer Identity and Access Management) entails for organizations trying to provide frictionless and secure experiences to their end users.

While implementing CIAM at the intersection of security, customer experience, and analytics may not be straightforward, it's a fool-proof way of impacting top-line revenue by minimizing bottom-line cyber risks. If you look at the market, it's flooded with too many tools claiming to serve CIAM for all edge cases – however, as a matter of fact, not every tool supports all the features needed by an organization. Specialized features like Privacy and Consent Management, Identity Analytics, Identity Proofing etc.  are often caught up with integration challenges.

This session will focus on evaluating the product-market fit for CIAM solutions based on edge cases. Join our distinguished panel-  Sushila Nair, Cybersecurity Portfolio Leader at NTT DATA, Ramesh Gupta, Senior Product Manager at NTT DATA USA,  Carlo Baia, CIAM specialist at NTT DATA Italy,  Mike Pastor, Senior Solution Engineer at Okta/Auth0 and John Yeoh, Global VP of Research at Cloud Security Alliance as they share their vast knowledge and experience with us.  

Learn with us how you can provide easy, frictionless experiences to your users and build customer loyalty. Don’t miss out!

Customer Identity and Access Management (CIAM)

Join us in this panel session, where the industry leader experts from NTT DATA, Microsoft and Cloud Security Alliance will discuss the complexities of cloud security, cloud security posture drift, automation, risk mitigation measures and many others.  Our host Sushila Nair – Cybersecurity Portfolio Leader in NTT DATA will guide us through this journey while the business technology and security leaders in the panel share their vast knowledge and experience with us. 

Cloud has transformed the way organizations do business, creating unprecedented agility and scalability opportunities while dramatically expanding its global reach, it has served as a platform for accelerated innovation and has enabled significant advances across all industries. Every day more organizations choose to embark their journey into the cloud, an IT Industry service with a worldwide end-user spent growth of 20% and nearly $ 500 billion in 2022 according to Gartner forecasts (Gartner, Inc 2022, Gartner Forecasts Worldwide Public Cloud End-User Spending to Reach Nearly $500 Billion in 2022, para. 1).

However, the cloud has also opened an entirely new threat vector, and the attack surface has expanded exponentially. While the risks are clear, the scale of the attack surface often is not. This opens a door to relevant questions like: once an organization is in the cloud, how does it ensure their environments are secured? How does it know what a well secured environment looks like?

This panel discussion is for you! we welcome viewer participation and questions during this interactive interview.

Continuous Security in the Cloud

Many CIOs and ERP directors are challenged with building a strategy around the following fundamental questions for S/4HANA: why and how. In this webcast, NTT DATA will explain how to build strategies for answering these questions and will address the following: 

• How will I be able to justify the investment into S/4HANA? 

• How do you build a business case for S/4HANA? 

• What are the cornerstones of an S/4HANA road map? 

• How can best practice automotive industry templates help with building my strategy? 


You will also be introduced to the assessment tracks that can help you develop a strategy, business case and road map for S/4HANA.

Build a Business Case & Roadmap to Justify Your Transformation to SAP S/4HANA

SAP S/4HANA is the next generation ERP system from SAP that is replacing SAP ECC, which will be out of support by 2025. The question many of NTT DATA’s clients are asking is if SAP S/4HANA has matured enough to provide sufficient value to justify the move to SAP S/4HANA or if they should wait. In this webinar, Sebastian Gueler, VP, SAP Value Engineering, will highlight some of the value proposition of SAP S/4HANA 1809 as well as guidelines for how to develop a SAP S/4HANA roadmap including the identification of a business case and ultimately what signs to look out for to decide if it is the right time to move to SAP S/4HANA.

Sebastian Gueler is a Vice President in the SAP Go-to-market group for NTT DATA. Sebastian has over 25 years of SAP experience having worked in Germany, South Africa, Australia, China, Mexico and the US, helping customers globally across various industries with their digital transformation journey.

Speakers:

Sebastian Gueler - Vice President SAP Go-to-market group, NTT DATA.

Giovanni Vorstenbosch - SAP S/4HANA Global Go-to-Market Program Management, SAP SE

SAP S/4HANA 1809: How to Determine if It’s the Right Time to Move to SAP S/4HANA

Today, 27% of consumers are willing to share personal data for more financial guidance and a more personalized digital customer experience. Of those consumers, more than 60% are willing to share data from their Uber, OpenTable and Facebook accounts; online/in-store retail purchases; and frequent flyer programs, etc. 

This webinar will dive into the findings of NTT DATA Services’ national research study entitled, “Digital CX in 2020: Cracking the Code on Data,” with customer experience expert, Lisa Woodley.

Digital CX in 2020: Cracking the Code on Data

Join NTT DATA Services to learn how you can use a CRM system to move beyond a transactional and policy-centric organizational strategy towards making the one-on-one emotional and rational connections necessary for engagement.

We will share our best practice strategies on how other health plans and other industries have aligned their CRM vision to their corporate customer engagement strategies for successful customer acquisition and retention results.

This session will challenge you to:

• Learn:  Using the current demographic data from enrollment, member provided data through member completed surveys and health risk assessments, call center interactions, claims information and wearable device integrations.

• Listen:  Using analytics and AI to capture, measure, analyze and evaluate the quality of outcomes of each customers experience throughout all interactions including social media, website and mobile device interactions. 

• Engage:  How to integrate a dynamic CMS tool, integrate virtual agents and interactive guides to enable even smarter customer service and a personalized customer experience.

PRESENTERS:
Liz Peters, Customer Relationship Management Practice Lead, Health Plans, NTT DATA
Denise Dowling, Senior Director, Salesforce Consulting, NTT DATA Services
Matt Gale, Director of CRM, Healthcare & Financial Services, NTT DATA

CRM as a Customer Relationship Intelligence Platform

Mangesh as a pratitioner working with multiple customers, talks about the initiatives being undertaken, the types of tools, process fits and assessments depending on where customers are at on their RPA Journey. 
To request attendance to the Event on the 28th September register here: http://bit.ly/2wKdNlL

Mangesh Kulkarni, discusses the various Automation initiatives being Undertaken

Arnaud Lagarde Strategic Account Manager, Automation Anywhere describes the content to be covered in the upcoming  automation event on the 28th September at the CBR Dining Club with NTT DATA Services,relationship with man and machine,where companies are automating and the adjustments companies are making with software robots taking on the human tasks. 
Interested in Attending the event on the 28th September - visit  http://bit.ly/2wKdNlL

Arnaud Lagarde, Explains the Automation Journey & What Companies Start With

CBR and NTT DATA Services Are hosting a dinner on the 28th September at the Ivy Restaurant in London.To bring RPA, IoT and AI to life, NTT Data is assembling a panel of experts including speakers from Banks and Insurance companies, AXA and AIG.
This industry gathering is designed to address the Automation Conundrum. Discuss these techniques and present practical examples of how they are being applied in today’s digital environment. Attendees included senior leaders from Zurich Insurance, HSBC, Deutsche Bank, RSA and Experian to name but a few. To request attendance register here: http://bit.ly/2wKdNlL

Durvesh Ganveer discusses Success learnings and how best to Harness RPA and AI

See how market leaders rank and what you can do to quantify the customer experience.

Discussion Topics:
• What traditional customer experience (CX) measurements miss
• A quantitative way to evaluate friction within the customer’s experience
• Detailed findings from Consumer Packaged Goods and Retail studies
• Best practices to apply to your business

We all recognize bad customer experiences in the moment (think long hold times, non-mobile websites and repetitive questions), but can you quantify these experiences and tie them back to business measures? This webinar will cover a unique approach for identifying, quantifying and mitigating the experiences of your customers, partners and employees – the Customer Friction Factor service.

We’ll share the results of a recent Customer Friction Factor study on 15 leading Consumer Packaged Goods (CPG) organizations and discuss how online retailers measured up as well. Gain insight on common causes of customer friction and learn best practices to apply to your own business.

Five Customer Friction Challenges Every CPG Firm and Retailer Face

Turn your provider directory into an asset, not a liability.

Comprehensive provider data combined with analytics can yield actionable business insights to help you improve member satisfaction and financial performance. You can track patients’ health, physician performance towards shared savings goals and understand network and attribution patterns. You can also see referral patterns and practice variations, benchmark physicians’ performance on cost and quality measures to help you improve member health and your financial performance.

This session will explore the evolving use of consumerism practices and using advanced analytics to understand provider data and to impact satisfaction, retention, and outcomes.

Participants will learn how to:

- Link your provider directory to your CRM, allowing you to expand members’ profiles and provide more personalized experiences
- Use an intuitive and user-friendly member portal and dynamic content to enhance the user experience when searching for providers and educational material, which will encourage members to share additional details for better resource alignment
- Integrate an online scheduling tool and telehealth virtual visits for greater member convenience and to improve outcomes
- Identify high-performing providers using a combination of provider data and other data sources (e.g., claims)
- Enable monitoring and prediction of provider performance via cost/quality metrics to ensure adherence to value-based agreements.
- Ensure network adequacy by comparing provider locations to population distribution

Speakers
John Hurd - Go to Market Lead, Provider Data Management Solutions, NTT DATA Services

Liz Peters - Go to Market Lead, Customer Relationship Management Solutions, NTT DATA Services

Karen Way - Go to Market Lead, Business Intelligence & Analytics Solutions, NTT DATA Services

Jeff Rivkin - Research Director, Payer IT Strategies, IDC Health Insights

Provider Data Evolution

The recent IT trends witnessed the introduction of new-age tools and technologies in the digital workplace, empowering businesses to meet their objectives and adapt to a hybrid working model. Artificial intelligence (AI), Gen AI and automation are deemed indispensable in boosting productivity and enriching the employee experience. However, as the modern workplace is evolving, technology experts are striving to identify optimal strategies and best practices. 

Join us in a conversation on constructing a digital workspace with zero incidents, utilizing intelligent automation to optimize IT operations and enhance employee productivity.

Building a Zero-Incident Digital Workplace

Digital Experience

Employee Experience

Digital Workplace

Automation

Productivity

Collaboration Tools

Service Desk

Hybrid work

Remote Support

The social media marketing community on BrightTALK is composed of thousands of engaged social media professionals. Learn about social selling, B2B social media and social media marketing for businesses with live and on-demand webinars presented by industry leaders. Fine tune your social media marketing strategy by participating in live webinars and round table discussions.

Social Media Marketing

The marketing community on BrightTALK is made up of thousands of engaged marketing professionals. Find relevant webinars and videos on marketing strategy, branding and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Marketing

Welcome to the virtualization community on BrightTALK! Whether it affects servers, storage, networks, desktops or other parts of the data center, virtualization provides real benefits by reducing the resources needed for your
infrastructure and creating software-defined data center components. However, it can also complicate your infrastructure. Join this active community to learn best
practices for avoiding virtual machine sprawl and other common virtualization pitfalls as well as how you can make the most of your virtualization environment.

Virtualization

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.

Collaboration and UC

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

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Business Intelligence and Analytics

Join thousands of engaged IT professionals in the application management community on BrightTALK. Interact with your peers in relevant webinars and videos on the latest trends and best practices for application lifecycle management, application performance management and application development.

Application Management

Network infrastructure professionals understand that a reliable and secure infrastructure is crucial to enabling business execution. Join the network infrastructure community to interact with thousands of IT professionals. Browse hundreds of on-demand and live webinars and videos to learn about the latest trends in network computing, SDN, WAN optimization and more.

Network Infrastructure

Welcome to the big data and data management community on BrightTALK. Join thousands of data quality engineers, data scientists, database administrators and other professionals to find more information about the hottest topics affecting your data. Subscribe now to learn about efficiently storing, optimizing a complex infrastructure, developing governing policies, ensuring data quality and analyzing data to make better informed decisions. Join the conversation by watching live and on-demand webinars and take the opportunity to interact with top experts and thought leaders in the field.

Big Data and Data Management

Get powerful end user computing insights from influential EUC experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on effective approaches to get non-programmers to create working applications.

End User Computing

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Modern human resources professionals are charged with not only the recruitment of talent, but also retention, satisfaction and management. They also support the training, assessment and compensation aspects of employee management. Join this community to connect with thought leaders and learn about trends in benefits, compensation and talent management. Stay ahead of the curve to attract and retain top talent and strengthen organizational leadership and culture.

HR Strategy

Human resources is intrinsically linked to business success and requires a thoughtful balance of a variety of complex issues. The human resources community on BrightTALK is made up of thousands of professionals in human resources exchanging human resources best practices and advice. Watch hundreds of on-demand webinars for immediate information or participate in upcoming live webinars and have your questions answered by respected HR thought leaders.

Human Resources

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

Customer Experience

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Sales

The medical research community on BrightTALK brings together medical and research professionals. Find relevant webinars on medical research, laboratory science, continuing medical education and more presented by recognized medical researchers. Join the conversation by participating in live webinars and round table discussions on the latest in medical devices, medical research practices and trends in the healthcare industry.

Medical Research

Thousands of healthcare IT professionals compose the health IT community on BrightTALK. Learn alongside them with relevant webinars on healthcare IT compliance, big data in healthcare and IT solutions for healthcare organizations. Join the conversation by asking questions and engaging with other participants during live webinars and organized discussions.

Health IT

Get powerful life science insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on strategies and initiatives to accelerate the transformation of U.S. and global health care from a volume- to value-based marketplace.

Life Sciences

Healthcare

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Emerging Technologies

The research and development community on BrightTALK brings together leading professionals in healthcare, technology and manufacturing to present on current topics in their fields. From big data in healthcare to online forensics training and medical research practices, the community is an exceptional resource for those looking to expand their knowledge. Be part of the conversation by joining the community and participating in interactive live webinars.

Research and Development

Internal audit and compliance professionals are facing increasingly stringent regulatory requirements when it comes to compliance reporting and internal control procedures. Join the audit and compliance community to learn best practices from thought leaders on topics such as regulatory compliance, internal audit checklists and audit program strategies.

Audit and Compliance

Get powerful banking and treasury insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on hot topics such as digital banking, payments disruption and non-bank competition. Learn how the latest treasury management strategies are helping to mitigate operational, financial and reputational risk.

Banking and Treasury

The accounting and finance community on BrightTALK features presentations from leading accountants and finance professionals. The accounting community includes tax planning strategies, QuickBooks webinars and other accounting webinars, while the finance community features presentations on financial capital regulations and forensic data analytics. Join the conversation by attending live financial and accounting presentations and connecting with industry thought leaders.

Finance

Leadership styles are continually evolving to incorporate new ways of thinking about employee satisfaction, motivation and performance. Find webinars and videos on the strategies, techniques and qualities that make an effective leader. By participating in this community you will gain insight into current leadership theories and how to optimize employee performance.

Leadership

Get powerful insights to run your business. CEOs, CFOs, CMOs, COOs, CTOs and CIOs are among the leaders in this community who connect with peers and experts to grow their businesses.

CxO Strategy

Get powerful operations insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which systems and processes are driving operational efficiency, maximizing value and customer success.

Operations

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

Building a Zero-Incident Digital Workplace

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