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Modernize the Retail Experience

The retail industry is becoming more complex and changing faster than ever before. Join us as we talk about the latest industry trends and explore how retailers are adopting End User Computing solutions to revamp customer engagement, store operations, employee communication, and security.
Recorded Nov 18 2015 26 mins
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Presented by
Paige Handza
Presentation preview: Modernize the Retail Experience

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  • Virtual Desktop & Citrix Infrastructure: A Performance Management Toolkit Recorded: Oct 19 2016 69 mins
    Bala Vaidhinathan, CTO of eG Innovations
    Citrix and Virtual Desktop infrastructures (VDI) are highly performance sensitive. Slow logons, session disconnects and screen freezes are just some of the performance issues that Citrix administrators have to deal with. To deliver the best user experience, administrators must be able to proactively detect and resolve performance issues, before they become business impacting. And when problems do occur, Citrix administrators must be able to quickly determine where the root-cause lies: Is it in the storage, hypervisor, network, delivery controller, provisioning servers, XenApp and/or XenDesktop VDAs, database, or StoreFront? Diverse back-end applications, remote network connections, client capabilities can also add to the challenge of desktop virtualization.

    What are the 5 ‘Must Haves’ you need in your Citrix Performance Management Toolkit, so you can proactively manage your Citrix infrastructure, detect and resolve performance issues quickly and deliver the best end-user experience? Join this presentation by Bala Vaidhinathan, CTO of eG Innovations for these 5 ‘Must Have’ tools for Citrix performance management:

    1) Citrix logon tracker and simulator
    2) Pro-active problem detector
    3) End-to-end performance correlator
    4) Help Desk assistant
    5) Real-time performance and capacity aggregator
  • Managing the End User Experience with GPU-Powered Insights Recorded: Sep 29 2016 70 mins
    Sumanta Chakraborty, GRID Product Manager, NVIDIA and Bala Vaidhinathan, CTO, eG Innovations
    GPU technology improves Citrix virtual desktops and applications, but to truly deliver an immersive user experience that scales, organizations need to manage the complete GPU deployment lifecycle – from designing the infrastructure, to managing and optimizing a production environment, to responding to user issues dynamically, in real-time.

    eG Innovations in partnership with NVIDIA is delivering comprehensive monitoring capabilities that enable IT to better manage all aspects of the user experience, tapping into new GPU-sourced insights that aid in design right-sizing, proactive infrastructure optimization and help desk issue remediation. This new joint solution integrates eG Enterprise with NVIDIA GRID software to provide actionable insights through host-level, guest-level, and application-level analytics.

    Attend this webinar to learn how to deliver complete lifecycle management of the end user experience for GPU-powered applications and desktops.
  • Deep Dive Into Comprehensive Citrix & VDI Monitoring with eG Enterprise Recorded: Aug 23 2016 72 mins
    Bala Vaidhinathan, CTO of eG Innovations; Trond Eirik Haavarstein of xenappblog.com
    Performance management of Citrix technologies has always been a challenge. Determining if user complaints of Citrix logon slowness, session disconnects, screen freezes, etc. are caused by the Citrix stack or by one of the supporting tiers has often been a time consuming and knowledge intensive process. Virtualization of Citrix applications has only added to the challenge.

    Join this webinar "A Deep Dive Into Comprehensive Citrix & VDI Monitoring with eG Enterprise" to learn how eG Innovations, one of the earliest Citrix-focused monitoring software vendors, has been adapting its eG Enterprise solution to keep pace with Citrix technology evolution.

    In this webinar, Bala Vaidhinathan, CTO of eG Innovations will join Trond Eirik Haavarstein (aka Eric) of xenappblog.com to discuss how eG Enterprise provides:

    – Proactive monitoring of the Citrix user experience, to discover problems before users complain;
    – Embedded best practices for end-to-end visibility in the Citrix XenApp & XenDesktop 7.x stack;
    – End-to-end performance visibility combined with automated root-cause diagnosis that helps answer even the toughest of Citrix performance questions;
    – Performance optimization and right-sizing so you can get the most of your Citrix investments;
    – Integration with built-in Citrix monitoring solutions - Citrix Director, Citrix – NetScaler Insight and Citrix SCOM management packs;
    – The discussion will also cover new capabilities in the latest eG Enterprise 6.1 release.
  • Choosing a Citrix Monitoring Strategy | Key Capabilities & Pitfalls to Avoid Recorded: Aug 3 2016 62 mins
    Rob Beekmans, Citrix Certified Expert & Senior Consultant with PQR and Srinivas Ramanathan, CEO of eG Innovations
    93% of respondents to the 2016 Citrix Performance Survey see Citrix XenApp and XenDesktop as two of the most performance sensitive technologies in use in enterprise networks today. Slow logins, frequent session disconnects and slow screen refreshes are just some of common complaints that Citrix administrators have to deal with these days. Furthermore, often when a user complains that their desktop is slow or an application is slow to launch, the issue is not in the Citrix tiers – but instead in the network, the virtualization platform, or storage tiers. End-to-end visibility, root-cause diagnosis and proactive alerting are therefore key requirements for Citrix administrators.

    Join us for this webinar, ‘Choosing a Citrix Monitoring Strategy: Key Capabilities and Pitfalls to Avoid‘, where Citrix Certified Expert Rob Beekmans, Senior Consultant with PQR, a Citrix Platinum Advisor, and Srinivas Ramanathan, CEO of eG Innovations, will discuss the key requirements of effective Citrix performance monitoring as well as common pitfalls you need to avoid.
  • How to Monitor the Real User Experience for Your Web Applications Recorded: Apr 20 2016 65 mins
    Srinivas Ramanathan, CEO, eG Innovations and Arun Aravamudhan, Sr Product Architect, eG Innovations
    Today, poor user experience is a business problem, not just an IT problem. If the performance of your web applications is consistently poor, your users will take their business to a competitor.

    Traditionally, IT managers have been “data center” focused, looking at system resource metrics rather than the end user experience. Even when performance is considered at the application level, the metrics are based on individual elements (SQL response time, application heap usage, etc.) and are not focused on what is really happening from the users’ perspective. The data center-centric approach is insufficient for effective application performance management. Performance could be perfectly fine on the server-side, but be horrible when viewed from the end user perspective.

    Watch this webinar to learn how to monitor, diagnose and report on the real user experience for your business-critical web applications.
  • Monitoring Citrix in 3D: A Must for Delivering Great User Experience Recorded: Apr 19 2016 58 mins
    Manjunatha Gali, Technical Marketing Manager, Citrix Ready and Bala Vaidhinathan, CTO, eG Innovations
    Citrix XenApp and XenDesktop are among the most performance-critical technologies being used in enterprise networks today. Just a small glitch - anywhere in your infrastructure - can result in a poor user experience. The growing number of tiers in the Citrix stack and the increased use of virtualization technologies and cloud-based services all make Citrix performance management even more challenging.

    In this webinar, you will discover why enterprises utilizing Citrix technologies must look to adopt a monitoring strategy that is focused on three key dimensions - reach, depth and speed. You will learn why:

    - Reach of performance monitoring to cover every layer of every tier of the Citrix infrastructure is important to help identify and remediate slowdowns - regardless of their origin
    - Depth of visibility into the Citrix stack and the other tiers matters for ensuring truly preventive performance management
    - Speed of problem resolution is critical for ensuring user satisfaction and how it can be achieved through automatic analysis, baselining and root-cause diagnosis

    In addition, we will address how a comprehensive performance monitoring solution goes well beyond routine troubleshooting and problem isolation by helping to optimize and right-size the infrastructure as well as deliver maximum value for the organization's IT investment.
  • Leveraging Unified IT Performance Management for Patient Care & Satisfaction Recorded: Mar 23 2016 54 mins
    Wendy Howard, Infrastructure Engineer, St. Charles Healthcare and Bala Vaidhinathan, CTO, eG Innovations
    Application and desktop virtualization offer so much promise for smart growth, flexibility and cost savings in healthcare IT today, but along with this potential comes substantial risk. Poor performance and a bad end-user experience can degrade productivity, inflate management costs and, worst of all, negatively impact quality of care and patient satisfaction. At the same time, the healthcare IT infrastructure has increased in both scale and complexity. Hence, administrators struggle to determine when a slowdown happens, what is the cause: Citrix? VMware? Storage? Windows? A Specific Application?

    Join us for this webinar where, along with HiMSS, Wendy Howard, Infrastructure Engineer with St. Charles Healthcare and Bala Vaidhinathan, CTO with eG Innovations, will discuss how implementing unified performance management powered a transformation from difficult, slow and reactive performance troubleshooting to well-planned, strategic rollouts, proactive maintenance, simple executive reporting and rapid caregiver support.
  • Identity: The Key to Managing Mobile Users Recorded: Feb 25 2016 56 mins
    Scott Villinski, National Director, State and Local Government Enterprise Mobility Sales
    More and more of the business and communications of government agencies are now conducted via mobile devices, including tablets and smartphones. While this can enhance productivity, it also poses security and policy challenges. In this webcast you'll learn some of your options for managing mobile users.
  • Monitor & Manage Citrix Application Performance Using Microsoft SCOM Recorded: Jan 26 2016 65 mins
    Bala Vaidhinathan, CTO of eG Innovations
    Citrix application infrastructures are very performance sensitive. A small problem anywhere in your infrastructure can quickly lead to frustrated users complaining to the help desk that “Citrix is slow” or “Citrix is not working”. You then have to spend hours finding out where the real problem lies before you can resolve it and restore a positive user experience. Is it really a Citrix issue, or is the issue actually originating somewhere else in the infrastructure – i.e., the network, application, virtual platform, storage, etc.?

    In this webinar, Bala Vaidhinathan, CTO of eG Innovations, will discuss how you can extend Microsoft System Center Operations Manager (SCOM) to monitor and manage Citrix infrastructures end to end, so when a user complains that Citrix is slow, you can pinpoint exactly where the cause of the problem lies — in just one click.
  • Transform MS SCOM into an End-to-End Monitoring Powerhouse w/ The "One Monitor" Recorded: Nov 23 2015 59 mins
    Bala Vaidhinathan, CTO, eG Innovations
    To extend Microsoft SCOM for heterogeneous environments that include Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc., multiple management packs are often deployed - one for each non-Microsoft platform. But the lack of integration between management packs leads to long problem identification and diagnosis cycles, resulting in poor user experience and loss in productivity.

    The eG Enterprise Microsoft SCOM Management Pack allows you to centrally monitor performance both across your entire infrastructure and deep throughout each individual tier, automatically identifying the root causes of performance issues, improving service delivery, saving time and increasing IT value.

    In this live solution tour, you will learn how to escape siloed monitoring and leverage your SCOM environment to gain real-time insight into every factor that affects your end users’ experience, across your entire infrastructure.
  • You now subscribe to Office 365! Now what? Recorded: Nov 18 2015 23 mins
    Kevin Jones
    Whether adopting Exchange Online, or rolling out Office 365 web or native mobile apps, many organizations are still trying to figure out a deployment and user management strategy that spans the mobile cloud. Learn how VMware Identity Manager can simply federate even the most complex Active Directory environments and then automate the provisioning and licensing of Office 365 accounts while users simply login with their existing credentials. Then learn how to integrate Office 365 for mobile platforms with AirWatch Mobile Management to secure data at rest on iOS, Android and Windows 10 devices.
  • Tackling Business Mobility through Desktop Transformation Recorded: Nov 18 2015 26 mins
    Courtney Burry
    Join this session to find out more about what's new with the Horizon portfolio of desktop and application virtualization solutions--including Horizon 6, Horizon Air and Horizon Flex and how these products tie into the software defined datacenter-understand how other customers are taking advantage of these technologies and map out a plan for when to deliver these services through a cloud provider and when to manage these on premises.
  • Modernize the Retail Experience Recorded: Nov 18 2015 26 mins
    Paige Handza
    The retail industry is becoming more complex and changing faster than ever before. Join us as we talk about the latest industry trends and explore how retailers are adopting End User Computing solutions to revamp customer engagement, store operations, employee communication, and security.
  • End User Privacy for BYOD Recorded: Nov 18 2015 26 mins
    Kevin Strohmeyer, Rebecca Matthias     
    The blending of our work and personal lives is a reality for many digital employees. While many organizations continue to maintain strong lines of division, other organizations are struggling to find the right balance of security and privacy. This session will review trends, myths and best practices with our own VMWare in-house privacy council for establishing and communicating Bring-Your-Own policies.
  • Windows 10: What it Means to your End-User Computing Strategy Recorded: Nov 18 2015 32 mins
    Mark Margevicius
    Microsofts’ Windows 10 offers many new management and deployment features that will help customers move to a mobile-cloud first world. Getting there will be a challenge, as customers will need to re-architect the assumptions, processes, and tools needed for effective EUC management. Most customers will find benefit in deploying a variety of EUC management tools that can deliver desktops, applications, and data in a easy to use and secure way.
  • The Digital Workspace: Defining a digital workspace strategy for your business Recorded: Nov 18 2015 32 mins
    Kevin Strohmeyer
    The promise of a digital workspace is simple enough… Any app on any device with enterprise security and consumer simplicity – But what does that look like for the different types of users in your environment? This session will explore both the concepts of our digital workspace vision as well as prescriptive guidance for what is required in a digital workspace solution to meet the needs of your users.
  • The Latest in Business Mobility Straight from VMworld Recorded: Nov 2 2015 25 mins
    Rory Clements - Director, Solution Engineering, End User Computing, VMware
    The latest in business mobility straight from VMworld.

    Find out how VMware can help you embrace and address some of the biggest initiatives in end-user computing and enable true business mobility. We'll share the latest announcements and innovations from VMworld and provide you with an overview of solutions and tools to deliver desktop, workspace and mobile services across devices, locations, connections and clouds.

    This webcast includes new features and enhancements for VMware End-User Computing products and services including:

    Demos featuring the latest in Horizon and Horizon for Linux
    The latest beta program with Project Enzo
    Exploring an architecture built to deliver business mobility
    Featured Speaker:

    Rory Clements
    Director, Solution Engineering, End User Computing, VMware

    This webcast is designed for IT Directors, IT Managers, IT Practitioners, Systems Admins, Network Admins, Application Specialists, Desktop Directors.
  • Tips & Tricks for Optimizing Windows Virtual Desktop Deployments Recorded: Oct 13 2015 64 mins
    Jeff Stokes, Senior Content Developer, Microsoft and Bala Vaidhinathan, CTO, eG Innovations
    Virtual desktops are being widely adopted as a cost-effective way of providing users access to enterprise applications. Performance of these desktops and the scalability of virtual desktop deployments are a key to the success of these IT initiatives.

    In this webinar, Jeff Stokes, Senior Content Developer, Microsoft and Bala Vaidhinathan, CTO, eG Innovations will focus on Windows virtual desktops and VDI image creation best practices that you can adopt to get the most of your virtual desktop infrastructure investments. Some topics will include:

    - Best practices for building images in persistent and non-persistent virtual desktop deployments
    - Tools for building optimized virtual desktop images
    - Optimization techniques for Windows 7, 8 and 10 workloads
    - Performance impact of changes and how to measure them at the desktop level
  • Ensure The Success of VMware Horizon View Deployments Recorded: Sep 28 2015 59 mins
    Srinivas Ramanathan, CEO, eG Innovations
    VMware Horizon View allows IT organizations to deliver virtual or hosted desktops and applications through a single platform to users. The success of these virtual desktop deployments is linked to the user experience: virtual desktops have to deliver better performance than physical desktops.

    The heterogeneous, multi-tier, inter-dependent nature of the underlying infrastructure makes performance monitoring, diagnosis and reporting a challenge. When users complain that “the virtual desktop or application is slow”, IT administrators often struggle to determine the actual cause of the problem. Is it the network, database, application, virtualization platform, connection server, storage or the virtual desktop?

    This webinar will help you learn how to unlock the benefits of desktop and application virtualization by enabling your organization to monitor, diagnose and report on the performance of your VMware Horizon View infrastructure.
  • IDC MarketScape: 2015 Vendor Assessment - Virtual Client Computing Software Recorded: Sep 24 2015 31 mins
    Dave Grant - VP, Product Marketing, VMware & Guest Speaker Rob Young - Research Mgr, ITSM & Client Virtualization
    IDC Announces the Best Vendors for Client Computing Software

    In the multi-device workplace, there are many vendors IT can choose from to better manage applications and desktops. So, which vendors offer the best client computing solutions with a commitment to long-term end-user computing innovation?

    Find out how a variety of vendors compare and the reasons why VMware has moved into the Leaders category in the IDC MarketScape: Worldwide Virtual Client Computing Software 2015 Vendor Assessment.

    Join us and learn:
    Which vendors are well aligned when it comes to customer needs
    Which vendors offer the best client computing solutions with a commitment to long-term end-user computing innovation?
    Which vendors have the commitment to providing resources and continued expansion of the EUC infrastructure
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  • Title: Modernize the Retail Experience
  • Live at: Nov 18 2015 10:30 pm
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