UX & The Smart City: A Transformational Tool in Urban Design?

Presented by

Helena Hill, UX & Service Design Consultant, Helena Hill Consulting

About this talk

As the traditional world of urban design and emerging smart city technology collide, how can the two work in harmony for the benefit for citizens, residents and users? I’ll be discussing the challenges that growing cities face and how we can use technology and IoT to solve problems, enhance quality of life while encouraging innovation and sustainable growth. Join me on this webinar as I discuss: - The concept of user experience design and it’s role as a transformative tool - Explore examples of emerging technology that demand UX input for success - Cities already bridging the gap between UX and urban deign - A simple UX framework for testing and collecting feedback from the people - Where do we go from here? What does the future hold for IoT in smart city planning?

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