Disrupt Banking with a Challenger Mindset

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Presented by

Jim Marous, Co-publisher, The Financial Brand; Owner and Publisher, Digital Banking Report

About this talk

In digital banking, the biggest indicator of a winner is the ability to move from a legacy mindset to a challenger mindset. This session explores that outlook: leadership and a culture that understands that digital customer loyalty is driven by speed, simplicity and empathy. We’ll consider the correlation between digital transformation and financial success, and how to inspire incremental innovation.

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