Delivering Service Management People actually WANT to Use

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Presented by

Udi Gotlieb, Director, Product Marketing, ServiceNow

About this talk

When they’re not working, your employees use the latest consumer services to get what they need. They use Amazon for shopping, OpenTable for dinner reservations and Uber to get a quick ride. But when they get to the office, your employees travel back to prehistoric times and are forced to use antiquated tools like email, phone calls, spreadsheets and even printed forms to get services and make requests within the company. So, how can you provide your employees with the same sort of service they have in their personal lives? Attend this webinar and learn 10 ways to deliver a modern service experience across your company, for IT, HR, field service, facilities and more. Discover how to implement an automated service process that provides real‑time responses, an easy‑to‑use interface and increased productivity for employees and management. Attend this webinar and learn how to: - Eliminate the friction between internal service providers (like IT, HR and facilities) and employees - Automate the flow of work, removing email and spreadsheets, so you can streamline the delivery and management of services. - Replace challenging user experiences with a simple, efficient, consumer‑like portal that users can access anytime, anywhere
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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™