Prescriptive Guidance for Preventing Service Outages
Presented by
Stephen Tunstall, Sales Director ITOM at ServiceNow and Jerome Bomengo, Advisory Solutions Consultant at ServiceNow
About this talk
Service outages can severely impact your customers, partners, and employees -- resulting in financial loss and irreparable damage to your company reputation. This webinar will reveal the specific strategic and tactical steps you can take to:
•Proactively identify and eliminate issues with a service health dashboard
•Pinpoint disruptions using service maps to enable quick response
•Automatically orchestrate remediation
•Leverage operational intelligence to prevent future outages
Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better.
ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™…