Tiffany Transforms IT Project and Portfolio Management (PPM)

Presented by

Scott Fuller, Director, Product Management, ServiceNow: Chris Butler, Director, IT PMO of Tiffany: Marcus Walker, Rego

About this talk

Tiffany & Co. has long been synonymous with luxury and style. Having used ServiceNow’s ITSM with great success, Tiffany & Co. recognized there was opportunity to enhance their IT Project and Portfolio Management processes and tools to better meet their business needs. The desire to have better visibility into the overall portfolio and resources was a driving factor in taking on the PPM effort. Join Chris Butler, Director, IT PMO of Tiffany, and product experts from Rego Consulting and ServiceNow to find out how implementing ServiceNow PPM enabled Tiffany to: • Establish common IT processes for demand, project, program, and resource management • Improve reporting and efficiency to safeguard the success of its IT projects • Maximize adoption rates for its new PPM solution

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