Streamlining Workflows to Improve Internal and External Service Delivery

Presented by

Sheila Pickett, Deputy CIO Howard County

About this talk

Like many state and local jurisdictions, Howard County, MD, has hundreds of IT applications and systems it relies on to run an efficient government. And like many governments, Howard County found it difficult to obtain an accurate view of its IT environment to better streamline and automate processes. Until now. Join Howard County’s deputy CIO for an hour-long, informative webinar on how the county uses an innovative IT management platform to streamline its workflows and ultimately provide better service both internally and externally. Don’t miss this webinar where you will learn: •Why you should be thinking about service automation to improve workflows •How IT automation can be easily replicated to streamline business and citizen-facing processes •Best practices for ensuring success as you start down the service automation path

Related topics:

More from this channel

Upcoming talks (3)
On-demand talks (308)
Subscribers (13162)
Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™