Now on Now: Reimagining the IT experience

Presented by

Archana, Tomer Mekhty, Rajeev Sethi

About this talk

Is IT empowering your employees for success? Delivering outstanding IT experiences enhances productivity, cost efficiency, and job satisfaction. Join Rajeev Sethi, Senior Director Enterprise Architecture, and Tomer Mekhy, Vice President Global IT Operations, to discover the ServiceNow journey to design and implement our new one-stop employee self-service portal for all support and service needs. Armed with information and self-reliance, ServiceNow employees can now resolve incidents faster and find what they need easily through engaging self-service. See how ServiceNow: Increased employee service portal adoption by over 81% Drove self-service using virtual agent technology and knowledge base Built a modern user experience leveraging the Service Portal and Now PlatformTM See a live demo of the employee service portal

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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™