Modernizing How HR Work Gets Done for a Better Employee Experience at Whirlpool

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Presented by

Lawrence Krajewski, Carolyn Bradfield, Mike Vilimek

About this talk

The journeyfrom manual processes to modern experiencesJoin HR Director of NAR Operations Carolyn Bradfield,and HR Project Manager LorenKrajewski as they share what it took to truly transform Whirlpool’s employee experience. You’ll learn how they were ableto successfully:•Eliminatelegacy HR technologyto meet the needs ofanever-changing workforce•Deliveron their strategic HR Excellence initiative•Gainvisibility into the volume and types of employee inquiries and requests•Providea consistent employeeservice experience with HRacross the globe•Usechat to help drive digital change and improve their service levels
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