Accelerate Digital Transformation with Experience Oriented IT Workflows

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Presented by

Zaki Bawja and Alex Margarit

About this talk

Join us for this broadcast as we examine how specific ServiceNow customers are delivering incredible value in IT transformation, including how a Financial Services firm was able to deliver a 99.2% noise reduction on critical performance alerts, a Healthcare Firm saved 9000 hours annually through an improved patient experience and a Management Consulting Company are transforming the IT Experience for their Customers and Employees by automating compliance checks and approvals, taking the change approval time from 23 days to 2 days During the webinar Zaki Bawja, Area Vice President – IT Solutions Practice responsible for delivering ServiceNow's ITX strategy and Alex Margarit, ITOM Enterprise Sales Specialist will answer these questions: What are the leading practices from customers? What is our prescriptive guidance to IT Transformation? How you can accelerate IT Transformation with ServiceNow and your other strategic partners? This webinar will provide you with a prescriptive approach of driving outcomes such as Digitisation of services for consumers and employees leading to higher revenue, employee productivity and cost savings. Discover what valuable lessons they have learned on this journey and how best to execute an ITX Program of your own.
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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™