Removing IT Silos: Accelerating innovation across the IT value chain

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Presented by

Troy DuMoulin, VP of Research & Development at Pink Elephant, and Bruce Randall, Director Product Marketing ITSM, ServiceNow

About this talk

Siloed organizations aren’t just a challenge at the enterprise level. Even within IT, different specializations with their own tools can inadvertently wall themselves off, making it hard to collaborate, slow to innovate, and damaging quality of service. Join Troy DuMoulin, VP of R&D at Pink Elephant, and Bruce Randall, Director of Product Marketing at ServiceNow, for a discussion of the latest strategies and technologies aimed at helping IT work in a more integrated, automated, and collaborative way. You'll learn: - How IT silos restrict the ability to move innovation through the IT value chain. - How to adopt an end-to-end view on process automation that spans functions and departments. - How ServiceNow can create a single system of record to orchestrate and streamline processes across IT silos.
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