How to Successfully Deploy a Healthy CMDB

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Presented by

Simona Lewis, Advisory Solutions Architect, ServiceNow and Kevin Wong, Sr. Technical Trainer, ServiceNow

About this talk

ITOM Series - Part 1 Configuration management database (CMDB) is not a new concept, yet even today leaders in IT Service Management within large organisations struggle with CMDB accuracy and reliability. In the first part of this series, we will speak with Kevin Wong, Senior Technical Trainer. Prior to becoming a Trainer, Kevin spent many years implementing ServiceNow across multiple organisations and he brings a great perspective on topics such as: - Roadblocks encountered in CMDB deployments - Avoiding common issues - Real life implementations
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