How ServiceNow is accelerating incident resolution with machine learning

Presented by

Archana Panukonda, Nick Borgwardt, and Russ Blaesing

About this talk

Every business wants to accelerate IT incident resolution so they can get employees back to being productive as soon as possible. Learn how we are using built-in machine learning and predictive intelligence solutions to pinpoint the impact of incidents on business services. Our experts will reveal how you can leverage these technologies to simplify and accelerate incident resolution. Watch this webinar to: -See how we use our built-in machine learning to cut the time needed to resolve IT incidents. -Find out how machine learning is helping us successfully predict the impact of incidents on critical business services. -Learn more about the advanced machine learning capabilities available today, to transform your approach to incident resolution.
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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The ServiceNow Platform brings intelligence into every corner of your business, which means every person, every system, every process—everything—works better.