AIOps for your business services

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Presented by

Chanda Dani, Sr. Director, Product Marketing, ITOM, and Usman Sindhu, Sr. Technical Product, ServiceNow

About this talk

Gartner states that in four years, 40% of large enterprises will combine big data and machine learning functionality in IT Operations. ServiceNow IT Operations Management (ITOM) and IT Service Management (ITSM) form a complete solution to eliminate service outages which includes key artificial intelligence for IT Operations (AIOps) capabilities. With digital transformation, the ops management role expands to aid both the bottom line and top line. Extend service management technologies to make your operations service aware. Learn about 3 ways AIOps from ServiceNow simplifies operations for business services which include: - Gain visibility into your entire operations footprint across on-premises and cloud - Maximise service uptime - Optimise service delivery and spend.

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