Augmenting your reality with ITSM Pro

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Presented by

Peter Doherty, Principal Solution Consultant and Nathalie Tousignant, Senior Principal Product Manager, ServiceNow

About this talk

As service demands increase and business goals evolve, many organisations are looking for the next step in IT Service Management (ITSM) delivery and performance. ServiceNow’s ITSM Professional package can help you leverage the power of AI to drive up service excellence, while empowering your business with the insight to make better service decisions. Join this webinar, where Peter Doherty, Principal Solution Consultant, and Nathalie Tousignant, Senior Principal Product Manager, ServiceNow, discuss the rapidly evolving landscape of Machine Learning and AI. They will cover:  - Why ServiceNow is investing so heavily in AI - The types of AI that is being delivered and the value outcomes - The platform capabilities and how to use them - Real world use cases by ANZ customers

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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™