Ask the Expert: Virtual Agent

Presented by

Jason Leung, SN principal product manager, and Archana Penukonda, SN senior product marketing manager.

About this talk

Join this session where your questions about ServiceNow’s Virtual Agent will be answered by our experts: Jason Leung, principal product manager, and Archana Penukonda, senior product marketing manager. Did you know that by 2022, according to Gartner, 70% of white-collar workers will interact with conversational platforms on a daily basis? ServiceNow’s Virtual Agent has been leading the world of enterprise chatbots by giving its customers mobile-enabled chatbots that understand simple human language and give employees instant answers to many routine questions. Since the ServiceNow Virtual Agent has generated a lot of buzz among customers and partners, we decided to host a Q&A session to answer questions. Join this webinar to: - Learn more about ServiceNow ITSM - Better support your business
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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The ServiceNow Platform brings intelligence into every corner of your business, which means every person, every system, every process—everything—works better.