Operational Technology Management for Manufacturing

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Presented by

James Destro and Karan Shrivastava

About this talk

ServiceNow's Global Head of Manufacturing Products, James Destro, and Karan Shrivastava, Product Management Lead will talk about overcoming the challenges of limited visibility and operational inefficiencies that manual processes impose on manufacturers. You will learn about solutions to connect systems, people and processes—eliminating blind spots and maximizing productivity. Connected operations results in improved: - Visibility: Minimize blind spots with a unified view across IT and OT and proactively understand the connections and dependencies between systems with automated discovery of OT systems - Availability: Avoid downtime and improve response and recovery with workflows and change management processes designed for OT systems - Security: Reduce risk and streamline compliance efforts with pre-built proactive and reactive security workflows

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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™