A Practical Approach to Addressing Operational Risk

Presented by

James Fong Risk & Security Solutions, Asia & Michael Murphy Principal Technical Consultant, Customer Outcomes at ServiceNow

About this talk

A Practical Approach to Addressing Operational Risk The key to effective risk management does not end at communication and resilience; you must embark on the journey of addressing your own operational risks. Operational risks are the uncertainties and hazards a company faces in its day-to-day business activities. It can result from breakdowns in internal procedures, people and systems. These risks can include internal and external fraud, failure to adhere to internal policies, and even computer hacking. Operational risks can pose as much a threat to your organisation as data breaches and other vulnerabilities, and it’s important to make sure that you are as prepared for these areas of weakness as possible. In this sessions, you will: - Learn how to implement a program that engages your front line to identify the small control failures - Discover the risks of these small control failures - See ServiceNow GRC Advanced Risk and user-friendly capabilities in action

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