How ServiceNow is transforming its digital services program

Presented by

Venkat Lakshminarayanan, ServiceNow; Madhuri Manikonda, ServiceNow

About this talk

ServiceNow uses its own AIOps solution that leverages the power of artificial intelligence to predict service issues, prevent impact to users, and accelerate and automate remediation. Did you know we cut down our MTTR by 50%? Join our webinar: How ServiceNow is transforming its digital services program to a predictive, self-healing one. You’ll hear how AIOps, as part of a modern service operations solution, can help you develop a self-healing IT infrastructure that operates around the clock. Our experts will discuss: - How to deliver exceptional employee experiences before issues impact end-users - How to launch workflows to automate corrective actions and reduce remediation time - How to utilize insights, use cases, strategies, and best practices to transform IT Operations Join the webinar to learn how to thrive in an era of ever-expanding digital services.

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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™