Now on Now: Transform IT Operations with AIOps

Presented by

Venkat Lakshminarayanan, Madhuri Manikonda, Usman Sindhu, & Karlis Peterson of ServiceNow

About this talk

Before AIOps, manual, repetitive work drove low CSAT. Data overload caused unexplained outages. And data and service level visibility were murky at best. But AIOps on the ServiceNow platform uses proactive monitoring, automated resolution, and enhanced visualization tools to greatly improve IT efficiency. Join our webinar to learn how AIOps: - Identifies trends that indicate potential service events - Pinpoints the root causes of outages and other issues - Reduces event noise from multiple monitoring tools Speakers: Venkat Lakshminarayanan, vice president, application development, ServiceNow Madhuri Manikonda, director, digital technology operations, ServiceNow Usman Sindhu, director, product marketing, ServiceNow Karlis Peterson, sr advisory solution consultant, ServiceNow

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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™