Question Time: GenAI for IT

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Presented by

Rajeev Sethi, VP of Digital Technology and Emerging Technologies at ServiceNow

About this talk

The consensus is in: Generative AI is a game-changer. Rajeev Sethi, VP of digital technology and emerging technologies at ServiceNow, discusses how genAI can improve KPIs across the business from employee satisfaction to mean time to resolution (MTTR). Now, we turn the question to you — what are some ways your workplace is using generative AI?
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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The ServiceNow Platform brings intelligence into every corner of your business, which means every person, every system, every process—everything—works better.