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Enterprise Knowledge & Unified Communications Drives Impact

Get your employees in the loop with easily accessible knowledge!

Some of the biggest drains on employee productivity and engagement come from one thing: a lack of available knowledge. Whether its an IT, HR, or customer service question, having to search multiple places for the answer, or contact another employee for it, wastes valuable time and effort. Having the right knowledge in the right place at the right time empowers people to work better, and the latest advancements in cloud applications and collaboration tools can help.

In this webcast, you will learn how to:

- Increase employee engagement, productivity, and satisfaction by providing easy access to a consistent, authoritative, and searchable knowledge base.

- Reduce service cost and effort by deflecting questions from high cost channels (assisted-service) to more cost effective channels (self-service) for “help desk” functions enterprise–wide, including HR, IT, Compliance, Finance, Customer Service, and more.

- Reinforce adherence to policies and procedures by making corporate compliance guidelines easily available to all employees.
Recorded Sep 1 2016 44 mins
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  • Title: Enterprise Knowledge & Unified Communications Drives Impact
  • Live at: Sep 1 2016 6:00 pm
  • Presented by: Microsoft
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