Improve Customer Experience & Lead Generation with Advanced Analytics

Presented by

Shish Shridhar, Microsoft

About this talk

See how this promising trend can enhance your customer's experience! In retail, it's all about the customer. Providing a superior experience for customers that puts them in control and anticipates their needs is critical for retailers. You can fuel this mission with advanced data analytics that forecast demand, optimize availability, and enable seamless, personalized customer experiences. This is one of the most promising trends for unlocking new value and giving your organization a competitive edge. Join this webcast to learn how to: •Better understand lead generation, targeting, and innovation in customer experiences •Break down silos by capturing, analyzing, and executing on data-driven decisions throughout your organization •Implement best practices and tools for capitalizing on advanced analytics •Use other companies as models for optimizing operations with advanced analytics

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