Maximize Sales Productivity

Presented by

Justin Preston, Technical Solutions Professional, Microsoft

About this talk

How to put your customer first: Stay connected with your customers anytime, anywhere In a world where consumers are increasingly connected with 24/7 access to information, endless options for goods and services, and extensive access to the opinions of others, customer experience is an increasingly important ingredient for companies as they win and retain customers. The customer journey is now squarely in the control of the customer. It's estimated that by 2020, the customer experience will overtake price and product as the key brand differentiator. It's time to learn more about how you can develop high quality, long lasting relationships with customers. Join this webcast to learn how to: Create personalized, proactive, and predictive customer experiences. Facilitate intuitive sales force automation to increase productivity. Deliver exceptional customer service across all channels.

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