Building a strong cybersecurity team takes grit. The best results don’t always come at the first pass. When BT, a world-leading communications provider headquartered in London with offices globally, tasked CSIRT Training Specialist Jonathan Kilgannon with raising the bar for success among the company’s CISSP candidates, he delivered. Average exam pass rates jumped to 90% percent — a 40% increase — following the changes he implemented in the training process. Find out how identifying the right candidates, preparing them in advance and (ISC)2 Official In-Person Team Training made all the difference.