Virtualising Contact Centres - Approach and benefits
Learn how Avaya helped EDS centralise their contact centres and provide better communication options for their callers, whilst lowering costs, and increasing flexibility.
Recorded
Aug 27 2009
30 mins
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Presented by
Bob Law, EDS and Gordon Loader, Avaya
Bob Law, EDS and Gordon Loader, Avaya
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Virtualising Contact Centres - Approach and benefits Recorded: Aug 27 2009 30 mins
Bob Law, EDS and Gordon Loader, AvayaLearn how Avaya helped EDS centralise their contact centres and provide better communication options for their callers, whilst lowering costs, and increasing flexibility. -
Avaya Aura - Customer Stories for high savings and quick ROI Recorded: Jul 16 2009 26 mins
Vincent Uppelschoten, Avaya Senior Solutions Marketing ManagerLearn how customers from different industries have anticipated up to $ 1M cost savings per month with simplified communications management. The 30min webcast will provide concise business cases for you to leverage with your company.
Discover Intelligent Communications.
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. Learn how other companies have done it, by Avaya experts and customers from Europe, Middle East & Africa.
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- Title: Virtualising Contact Centres - Approach and benefits
- Live at: Aug 27 2009 1:00 pm
- Presented by: Bob Law, EDS and Gordon Loader, Avaya
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