SIAM isn’t just multi-vendor ITSM!

Presented by

Steve Morgan, Director, Syniad IT

About this talk

As more organisations look to adopt Service Integration & Management (SIAM) Operating Models, there is a tendency to focus solely on the IT Service Management processes, and a fixation on Incident, Problem, Change and Configuration Management. Whilst these areas are important, SIAM offers us the opportunity to deliver greater benefits to the organisation, in areas such as project management, commercial governance, contractual structures, organisation design and overall IT eco-system culture and behaviour. This webinar will consider these opportunities, and how your SIAM programme can benefit from them.

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Syniad IT are leading advisors in ITSM and Service Integration & Management (SIAM). Our informative webinars cover real-world issues, based upon our extensive experience of helping the worlds most complex organisations to align their business and IT organisations and deliver exceptional IT services.