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Detect & Resolve 5 Common Citrix XenApp & XenDesktop Performance Challenges

Peak performance and a positive user experience are the keys to the success of Citrix XenApp and XenDesktop deployments to virtualize your applications and desktops. When application slowness occurs - and users notice - productivity and business revenue can be negatively impacted.

Watch this webinar to learn how to optimize your virtualized Citrix infrastructure for peak performance and end user satisfaction as the five most common performance problems and best practices are discussed.
Recorded Aug 7 2015 58 mins
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Presented by
Bala Vaidhinathan, CTO, eG Innovations
Presentation preview: Detect & Resolve 5 Common Citrix XenApp & XenDesktop Performance Challenges

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  • Combine Application & Infrastructure Monitoring to Accelerate IT Transformation Apr 12 2017 5:00 pm UTC 60 mins
    John Worthington, Product Director, eG Innovations
    What leaves visibility gaps and demands higher levels of time and expertise from IT professionals? Having different consoles for application code visibility vs. IT infrastructure management. The convergence of application and infrastructure monitoring offers significant opportunities to drive IT transformation using IT service management, DevOps and/or a combination of both.

    Join us for this webinar, ‘Closing the Visibility Gap | How to Combine Application & Infrastructure Monitoring to Accelerate IT Transformation ‘, the first of a ‘shift-left’ series that will highlight how you can meet the emerging requirements across both the ITSM and DevOps lifecycles.

    In it, you will discover how to:

    Get a baseline of monitoring in an IT transformational context based on ITSM and DevOps
    Find out how converged application and infrastructure visibility can help accelerate IT transformation efforts with ITSM, DevOps or both
    Understand how monitoring can accelerate cultural change and accelerate IT value delivery to the business without flying blind
  • Got Slow Apps? Challenges, Tips & Best Practices for Troubleshooting & UX Recorded: Mar 28 2017 59 mins
    Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations
    IT performance management isn’t about monitoring CPU, memory or disk space any more. One of the toughest application performance challenges for any IT administrator is when a user says "my application is slow". You have to be able to quickly determine what the real cause of the problem is - is it in the network, the database, the application, storage? The fact that applications are using multi-tier architectures and being deployed in cloud and virtualized infrastructures only adds to the challenge.

    Join us for this webinar where Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations, will discuss the best practices for troubleshooting and prevention so even before a user complains their application is slow, you can pinpoint exactly where the cause of a problem lies – ensuring quick resolution and a positive user experience.
  • Choosing the Best Approach for Monitoring Citrix User Experience Recorded: Mar 9 2017 64 mins
    Innovations Srinivas Ramanathan, CEO of eG Innovations
    Choosing the Best Approach for Monitoring Citrix User Experience: Should You Monitor from the Network, Server or Client?

    A great user experience is key for the success of any Citrix application virtualization or desktop virtualization initiative. To ensure user satisfaction and productivity, Citrix administrators should monitor the user experience proactively, detect times when users are likely to be seeing slowness, pinpoint the cause of such issues and initiate corrective actions to quickly resolve issues, thereby ensuring user satisfaction and productivity.

    A key question is where should the monitoring of the Citrix infrastructure be performed from - the network, the server infrastructure, or from the client?

    In this webinar you will:

    Learn about the different approaches to Citrix user experience monitoring, their benefits and shortcomings
    Hear about a hybrid approach that provides the most cost-effective yet comprehensive monitoring for a Citrix server farm
    See a live demonstration of the hybrid Citrix monitoring approach and its ability to cover all aspects of Citrix user experience
  • How to Leverage Application Monitoring for Enterprise Cloud Infrastructures Recorded: Feb 21 2017 59 mins
    Bala Vaidhinathan, CTO of eG Innovations Tommy Gustaveson, Alliance Manager, Nutanix
    With comprehensive end-to-end network monitoring and an industry-leading Enterprise Cloud Platform, learn how you can elevate IT making the hyper-converged infrastructure invisible and empower your organization to focus on what matters most – application performance.

    Together, Nutanix and eG Innovations offer a fully validated, hypervisor-agnostic platform designed to optimize the deployment, management, and scale of virtual desktop infrastructure environments. The goal? To avoid performance degradation and deliver the best user experience.

    In this webinar, you will discover how eG Innovations and Nutanix are collaborating to:

    - Make Citrix VDI more simple, cost-effective, and hypervisor-agnostic
    - Correlate application and virtualization performance to pinpoint and solve the root cause of performance problems
    - Deliver optimal VDI User Experience using enhanced monitoring and management for Citrix VDI deployments
    - Get insights to optimize and right-size your Nutanix infrastructure, avoid downtime and improve datacenter efficiency, invest wisely and reduce the cost and complexity of IT operations management
  • How to Increase Performance & UX of your Virtual Desktops & Applications Recorded: Feb 8 2017 64 mins
    Bala Vaidhinathan, CTO of eG Innovations
    A great user experience is key for the success of any application virtualization or desktop virtualization initiative. Slow logons, session disconnects and screen freezes are just some of the performance issues that might affect user experience when virtualizing environments.

    With increased adoption of VDI (Virtual Desktop Infrastructures) projected in the next few years, users expect - and demand – that the performance of their virtual applications and desktops match, if not exceed, the performance of their physical applications and desktops. To ensure the success of such IT transformation initiatives, IT managers must be able to monitor and manage the user experience to ensure optimal user satisfaction and productivity.

    Join us for this webinar where Bala Vaidhinathan, CTO of eG Innovations, will discuss how you can monitor and manage the experience of your Citrix users to guarantee Citrix virtualization success.
  • How to Monitor & Manage Java Apps & Infrastructure Performance for Better UX Recorded: Jan 18 2017 67 mins
    Bala Vaidhinathan, CTO of eG Innovations
    Citrix application infrastructures are very performance sensitive. A small problem anywhere in your infrastructure can quickly lead to frustrated users complaining to the help desk that “Citrix is slow” or "not working”. You then have to spend hours finding out where the real problem lies before you can resolve it and restore a positive user experience. Is it really a Citrix issue, or is the issue actually originating somewhere else in the infrastructure – i.e., the network, application, virtual platform, storage, etc.?

    Join us for this webinar where Bala Vaidhinathan, CTO of eG Innovations, will discuss:

    - how you can extend Microsoft System Center Operations Manager (SCOM) to monitor and manage Citrix infrastructures end to end,
    - when a user complains that Citrix is slow, you can pinpoint exactly where the cause of the problem lies
  • Applications Running Slow? 5 Monitoring Best Practices to Deliver a Great UX Recorded: Dec 6 2016 67 mins
    Bala Vaidhinathan, CTO of eG Innovations
    Java application slowdowns are so frequent these days that they cost businesses twice as much as actual downtime. When slowness occurs, IT managers often do not have sufficient visibility and insight to quickly determine what caused, and how to resolve, the issue. Is it due to the network, the database, application code, virtualization or storage?

    Join us for this webinar and Bala Vaidhinathan, CTO of eG Innovations, as they present a multi-dimensional approach to performance monitoring and diagnosis that is necessary for ensuring that your Java applications are performing effectively – ensuring quick resolution and a positive user experience.
  • The 2016 Citrix Performance Management Survey: Results and Analysis Recorded: Nov 9 2016 66 mins
    Doug Brown, Founder of DABCC, Srinivas Ramanathan, CEO of eG Innovations
    Over the last decade, the Citrix portfolio of solutions has dramatically expanded to include Citrix XenApp, XenDesktop, XenServer, XenMobile, Sharefile and Workspace Cloud. In addition, Flexwork and telework, BYOD, mobile workspaces, PC refresh alternatives and remote partner access are now common user paradigms that are all supported by Citrix technologies.

    To address this, environments need to be well architected but also well monitored and managed to identify and diagnose problems early on and prevent issues from escalating and impacting end users and business processes. Join us for this webinar where Doug Brown, founder of DABCC, and Srinivas Ramanathan, CEO of eG Innovations, discuss the results and implications of the 2nd-annual Citrix Performance Management Survey which was designed to explore the current state of Citrix performance management to help Citrix users better understand current challenges, technology choices and best practices in the Citrix community.
  • Virtual Desktop & Citrix Infrastructure: A Performance Management Toolkit Recorded: Oct 19 2016 69 mins
    Bala Vaidhinathan, CTO of eG Innovations
    Citrix and Virtual Desktop infrastructures (VDI) are highly performance sensitive. Slow logons, session disconnects and screen freezes are just some of the performance issues that Citrix administrators have to deal with. To deliver the best user experience, administrators must be able to proactively detect and resolve performance issues, before they become business impacting. And when problems do occur, Citrix administrators must be able to quickly determine where the root-cause lies: Is it in the storage, hypervisor, network, delivery controller, provisioning servers, XenApp and/or XenDesktop VDAs, database, or StoreFront? Diverse back-end applications, remote network connections, client capabilities can also add to the challenge of desktop virtualization.

    What are the 5 ‘Must Haves’ you need in your Citrix Performance Management Toolkit, so you can proactively manage your Citrix infrastructure, detect and resolve performance issues quickly and deliver the best end-user experience? Join this presentation by Bala Vaidhinathan, CTO of eG Innovations for these 5 ‘Must Have’ tools for Citrix performance management:

    1) Citrix logon tracker and simulator
    2) Pro-active problem detector
    3) End-to-end performance correlator
    4) Help Desk assistant
    5) Real-time performance and capacity aggregator
  • Managing the End User Experience with GPU-Powered Insights Recorded: Sep 29 2016 70 mins
    Sumanta Chakraborty, GRID Product Manager, NVIDIA and Bala Vaidhinathan, CTO, eG Innovations
    GPU technology improves Citrix virtual desktops and applications, but to truly deliver an immersive user experience that scales, organizations need to manage the complete GPU deployment lifecycle – from designing the infrastructure, to managing and optimizing a production environment, to responding to user issues dynamically, in real-time.

    eG Innovations in partnership with NVIDIA is delivering comprehensive monitoring capabilities that enable IT to better manage all aspects of the user experience, tapping into new GPU-sourced insights that aid in design right-sizing, proactive infrastructure optimization and help desk issue remediation. This new joint solution integrates eG Enterprise with NVIDIA GRID software to provide actionable insights through host-level, guest-level, and application-level analytics.

    Attend this webinar to learn how to deliver complete lifecycle management of the end user experience for GPU-powered applications and desktops.
  • Deep Dive Into Comprehensive Citrix & VDI Monitoring with eG Enterprise Recorded: Aug 23 2016 72 mins
    Bala Vaidhinathan, CTO of eG Innovations; Trond Eirik Haavarstein of xenappblog.com
    Performance management of Citrix technologies has always been a challenge. Determining if user complaints of Citrix logon slowness, session disconnects, screen freezes, etc. are caused by the Citrix stack or by one of the supporting tiers has often been a time consuming and knowledge intensive process. Virtualization of Citrix applications has only added to the challenge.

    Join this webinar "A Deep Dive Into Comprehensive Citrix & VDI Monitoring with eG Enterprise" to learn how eG Innovations, one of the earliest Citrix-focused monitoring software vendors, has been adapting its eG Enterprise solution to keep pace with Citrix technology evolution.

    In this webinar, Bala Vaidhinathan, CTO of eG Innovations will join Trond Eirik Haavarstein (aka Eric) of xenappblog.com to discuss how eG Enterprise provides:

    – Proactive monitoring of the Citrix user experience, to discover problems before users complain;
    – Embedded best practices for end-to-end visibility in the Citrix XenApp & XenDesktop 7.x stack;
    – End-to-end performance visibility combined with automated root-cause diagnosis that helps answer even the toughest of Citrix performance questions;
    – Performance optimization and right-sizing so you can get the most of your Citrix investments;
    – Integration with built-in Citrix monitoring solutions - Citrix Director, Citrix – NetScaler Insight and Citrix SCOM management packs;
    – The discussion will also cover new capabilities in the latest eG Enterprise 6.1 release.
  • Choosing a Citrix Monitoring Strategy | Key Capabilities & Pitfalls to Avoid Recorded: Aug 3 2016 62 mins
    Rob Beekmans, Citrix Certified Expert & Senior Consultant with PQR and Srinivas Ramanathan, CEO of eG Innovations
    93% of respondents to the 2016 Citrix Performance Survey see Citrix XenApp and XenDesktop as two of the most performance sensitive technologies in use in enterprise networks today. Slow logins, frequent session disconnects and slow screen refreshes are just some of common complaints that Citrix administrators have to deal with these days. Furthermore, often when a user complains that their desktop is slow or an application is slow to launch, the issue is not in the Citrix tiers – but instead in the network, the virtualization platform, or storage tiers. End-to-end visibility, root-cause diagnosis and proactive alerting are therefore key requirements for Citrix administrators.

    Join us for this webinar, ‘Choosing a Citrix Monitoring Strategy: Key Capabilities and Pitfalls to Avoid‘, where Citrix Certified Expert Rob Beekmans, Senior Consultant with PQR, a Citrix Platinum Advisor, and Srinivas Ramanathan, CEO of eG Innovations, will discuss the key requirements of effective Citrix performance monitoring as well as common pitfalls you need to avoid.
  • How to Avoid the Top 7 Mistakes Made When Managing Citrix Performance Recorded: May 25 2016 68 mins
    Raymond Otero, Manager of End-User Computing, Anexinet; Srinivas Ramanathan, CEO, eG Innovations
    Citrix XenApp and XenDesktop are two of the most performance-sensitive applications being used in enterprise networks today. Citrix performance management is of critical importance because even a small glitch – anywhere in your infrastructure – can negatively affect the user experience and, ultimately, result in lost business revenue.

    In this webinar, Raymond Otero, Manager of End-User Computing, Anexinet – a leading Citrix Gold Solution Advisor, and Srinivas Ramanathan, CEO of eG Innovations, discuss the top seven mistakes that IT professional make when managing their Citrix-based services as well as the best practices to address and avoid these mistakes to ensure a positive user experience and business continuity.
  • How to Monitor the Real User Experience for Your Web Applications Recorded: Apr 20 2016 65 mins
    Srinivas Ramanathan, CEO, eG Innovations and Arun Aravamudhan, Sr Product Architect, eG Innovations
    Today, poor user experience is a business problem, not just an IT problem. If the performance of your web applications is consistently poor, your users will take their business to a competitor.

    Traditionally, IT managers have been “data center” focused, looking at system resource metrics rather than the end user experience. Even when performance is considered at the application level, the metrics are based on individual elements (SQL response time, application heap usage, etc.) and are not focused on what is really happening from the users’ perspective. The data center-centric approach is insufficient for effective application performance management. Performance could be perfectly fine on the server-side, but be horrible when viewed from the end user perspective.

    Watch this webinar to learn how to monitor, diagnose and report on the real user experience for your business-critical web applications.
  • Monitoring Citrix in 3D: A Must for Delivering Great User Experience Recorded: Apr 19 2016 58 mins
    Manjunatha Gali, Technical Marketing Manager, Citrix Ready and Bala Vaidhinathan, CTO, eG Innovations
    Citrix XenApp and XenDesktop are among the most performance-critical technologies being used in enterprise networks today. Just a small glitch - anywhere in your infrastructure - can result in a poor user experience. The growing number of tiers in the Citrix stack and the increased use of virtualization technologies and cloud-based services all make Citrix performance management even more challenging.

    In this webinar, you will discover why enterprises utilizing Citrix technologies must look to adopt a monitoring strategy that is focused on three key dimensions - reach, depth and speed. You will learn why:

    - Reach of performance monitoring to cover every layer of every tier of the Citrix infrastructure is important to help identify and remediate slowdowns - regardless of their origin
    - Depth of visibility into the Citrix stack and the other tiers matters for ensuring truly preventive performance management
    - Speed of problem resolution is critical for ensuring user satisfaction and how it can be achieved through automatic analysis, baselining and root-cause diagnosis

    In addition, we will address how a comprehensive performance monitoring solution goes well beyond routine troubleshooting and problem isolation by helping to optimize and right-size the infrastructure as well as deliver maximum value for the organization's IT investment.
  • Leveraging Unified IT Performance Management for Patient Care & Satisfaction Recorded: Mar 23 2016 54 mins
    Wendy Howard, Infrastructure Engineer, St. Charles Healthcare and Bala Vaidhinathan, CTO, eG Innovations
    Application and desktop virtualization offer so much promise for smart growth, flexibility and cost savings in healthcare IT today, but along with this potential comes substantial risk. Poor performance and a bad end-user experience can degrade productivity, inflate management costs and, worst of all, negatively impact quality of care and patient satisfaction. At the same time, the healthcare IT infrastructure has increased in both scale and complexity. Hence, administrators struggle to determine when a slowdown happens, what is the cause: Citrix? VMware? Storage? Windows? A Specific Application?

    Join us for this webinar where, along with HiMSS, Wendy Howard, Infrastructure Engineer with St. Charles Healthcare and Bala Vaidhinathan, CTO with eG Innovations, will discuss how implementing unified performance management powered a transformation from difficult, slow and reactive performance troubleshooting to well-planned, strategic rollouts, proactive maintenance, simple executive reporting and rapid caregiver support.
  • Monitor & Manage Citrix Application Performance Using Microsoft SCOM Recorded: Jan 26 2016 65 mins
    Bala Vaidhinathan, CTO of eG Innovations
    Citrix application infrastructures are very performance sensitive. A small problem anywhere in your infrastructure can quickly lead to frustrated users complaining to the help desk that “Citrix is slow” or “Citrix is not working”. You then have to spend hours finding out where the real problem lies before you can resolve it and restore a positive user experience. Is it really a Citrix issue, or is the issue actually originating somewhere else in the infrastructure – i.e., the network, application, virtual platform, storage, etc.?

    In this webinar, Bala Vaidhinathan, CTO of eG Innovations, will discuss how you can extend Microsoft System Center Operations Manager (SCOM) to monitor and manage Citrix infrastructures end to end, so when a user complains that Citrix is slow, you can pinpoint exactly where the cause of the problem lies — in just one click.
  • eG Enterprise 6.1 | 3D Citrix Performance Monitoring Recorded: Jan 13 2016 2 mins
    Video
    eG Enterprise offers Citrix-driven IT organizations the benefit of the industry’s only 3-dimensional performance monitoring coverage: Reach across every tier – network, storage, virtualization, Citrix, Windows and more; Depth of coverage – putting the metrics that matter at your fingertips; and, Speed to resolution – helping you to detect and fix issues in minutes, instead of hours.

    The new 6.1 release of eG Enterprise emphasizes eG Innovations’ commitment to providing the most effective and scalable Citrix monitoring solution in the industry. eG Enterprise 6.1 completely fills the well-documented monitoring gaps for Citrix XenApp/XenDesktop 7.x and expands any organization’s ability to deliver great end-user experience, efficient IT growth and maximum ROI. Watch this video to learn more.
  • Transform MS SCOM into an End-to-End Monitoring Powerhouse w/ The "One Monitor" Recorded: Nov 23 2015 59 mins
    Bala Vaidhinathan, CTO, eG Innovations
    To extend Microsoft SCOM for heterogeneous environments that include Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc., multiple management packs are often deployed - one for each non-Microsoft platform. But the lack of integration between management packs leads to long problem identification and diagnosis cycles, resulting in poor user experience and loss in productivity.

    The eG Enterprise Microsoft SCOM Management Pack allows you to centrally monitor performance both across your entire infrastructure and deep throughout each individual tier, automatically identifying the root causes of performance issues, improving service delivery, saving time and increasing IT value.

    In this live solution tour, you will learn how to escape siloed monitoring and leverage your SCOM environment to gain real-time insight into every factor that affects your end users’ experience, across your entire infrastructure.
  • Tips & Tricks for Optimizing Windows Virtual Desktop Deployments Recorded: Oct 13 2015 64 mins
    Jeff Stokes, Senior Content Developer, Microsoft and Bala Vaidhinathan, CTO, eG Innovations
    Virtual desktops are being widely adopted as a cost-effective way of providing users access to enterprise applications. Performance of these desktops and the scalability of virtual desktop deployments are a key to the success of these IT initiatives.

    In this webinar, Jeff Stokes, Senior Content Developer, Microsoft and Bala Vaidhinathan, CTO, eG Innovations will focus on Windows virtual desktops and VDI image creation best practices that you can adopt to get the most of your virtual desktop infrastructure investments. Some topics will include:

    - Best practices for building images in persistent and non-persistent virtual desktop deployments
    - Tools for building optimized virtual desktop images
    - Optimization techniques for Windows 7, 8 and 10 workloads
    - Performance impact of changes and how to measure them at the desktop level
Webinars that help IT professionals get performance answers
Engage with the eG Innovations channel for informative and relevant webinars on how applying performance management best-practices in complex, multi-tiered infrastructures can turn IT service delivery into a center for productivity, growth and profit. Along with lots of great Citrix content, eG's senior technology executives, partners and industry leaders discuss current challenges and how to address them through effective performance management in physical, virtual and cloud environments.

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  • Title: Detect & Resolve 5 Common Citrix XenApp & XenDesktop Performance Challenges
  • Live at: Aug 7 2015 3:15 pm
  • Presented by: Bala Vaidhinathan, CTO, eG Innovations
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