Virtual Desktop & Citrix Infrastructure: A Performance Management Toolkit
Citrix and Virtual Desktop infrastructures (VDI) are highly performance sensitive. Slow logons, session disconnects and screen freezes are just some of the performance issues that Citrix administrators have to deal with. To deliver the best user experience, administrators must be able to proactively detect and resolve performance issues, before they become business impacting. And when problems do occur, Citrix administrators must be able to quickly determine where the root-cause lies: Is it in the storage, hypervisor, network, delivery controller, provisioning servers, XenApp and/or XenDesktop VDAs, database, or StoreFront? Diverse back-end applications, remote network connections, client capabilities can also add to the challenge of desktop virtualization.
What are the 5 ‘Must Haves’ you need in your Citrix Performance Management Toolkit, so you can proactively manage your Citrix infrastructure, detect and resolve performance issues quickly and deliver the best end-user experience? Join this presentation by Bala Vaidhinathan, CTO of eG Innovations for these 5 ‘Must Have’ tools for Citrix performance management:
1) Citrix logon tracker and simulator
2) Pro-active problem detector
3) End-to-end performance correlator
4) Help Desk assistant
5) Real-time performance and capacity aggregator
RecordedOct 19 201669 mins
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John Worthington, a service management expert and Director of Product Marketing for eG Innovations
The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation.
But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service.
Watch this webinar where John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series.
In this session we will discuss why clearly understanding the scope of your digital business services, along with the underpinning ecosystems needed to support them can help accelerate your ITSM and DevOps initiatives.
You can learn:
•Why domain expertise is important when defining monitoring requirements
•What analytics are useful from a monitoring and observability context
•How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration.
John Worthington, Director of Product Marketing, at eG Innovations
In today’s distributed application ecosystems, with various inter-dependencies and dynamic infrastructures, it is extremely challenging to detect and resolve application failures and performance slowdowns. This is especially true in a Microsoft .NET application stack. Developers, IT Operations Staffs and Site Reliability Engineers often get involved in long war room sessions to isolate the root cause of poor customer experience in the digital business service.
Join this webinar “How to Ensure High-Performing Microsoft .NET Applications”, by John Worthington, Director of Product Marketing at eG Innovations, as he explores the various problems that could affect .NET application performance and discusses industry best practices for effective performance monitoring.
Learn how a converged application and infrastructure monitoring strategy can help:
- Detect digital experience issues in real time
- Analyze critical business transactions and diagnose slowdowns
- Get .NET method-level visibility to fix application code issues
- Understand application dependencies with underlying infrastructure (IIS, Hyper-V, SQL, Azure, etc.)
- Auto-correlate alerts and isolate the root cause of performance problems
Join the webinar and become a .NET performance guru
John Worthington,Director of Product Marketing, eG Innovations
Most APM tools offer user experience monitoring and transaction tracing capabilities, however APM by itself may not enable you to isolate performance issues across an entire digital business service ecosystem.
Join us as John Worthington, Director of Product Marketing with eG Innovations, describes how real user monitoring and transaction tracing can be part of a unified monitoring strategy that leverages converged application (APM) and infrastructure (IPM) performance monitoring.
In this informative session, you will see how:
-Business transaction tracing works to deliver code-level visibility, and why it is important for diagnosing web application slowdowns
-The convergence of APM and IPM can provide holistic visibility and performance analysis of end-user experience, business transactions, application code, and infrastructure dependencies – all from a single pane of glass
-A unified view of the application environment allows line of business owners and IT admins to easily isolate the root cause of issues
Join us for an informative webinar and live demonstration and learn how you can ensure peak performance of your business-critical applications through development, testing, pre-production, and production rollout.
George Spiers, Infrastructure Consultant, Srinivas Ramanathan, CEO, at eG Innovations
With the end of maintenance of Citrix XenApp 6.5 approaching quickly (June 30, 2018), there is increased adoption of Citrix XenApp & XenDesktop 7.x. eG Innovations and DABCC have conducted a joint survey to understand this migration trend, challenges involved, and performance expectations.
Watch this webinar and understand how the industry is gearing up for Citrix XenApp and XenDesktop 7.x adoption. In this webinar, you will learn:
- The expectations from Citrix admins about the migration to XenApp/XenDesktop 7.x
- Key factors driving adoption of 7.x
- Challenges expected before, during and after migration
- Citrix Cloud adoption trends
- Performance management concerns and expectations
Get expert feedback and analysis of the migration trends and take away useful tips for successful and seamless upgrade to Citrix XenApp and XenDesktop 7.x!
Organizations now have a variety of cloud-based options for delivering virtualized applications and desktops. Cloud deployments are fast, involve a lower hardware footprint and simplify IT operations. A key question to answer in this context is: Does Citrix Cloud services make performance monitoring easier than it was for on-premise deployments?
Watch this webinar by Srinivas Ramanathan, CEO of eG Innovations and increase your knowledge base about monitoring Citrix Cloud services.
Questions that he answered during the webinar included:
- What is Citrix Cloud and how does it work?
- What are the deployment options available?
- What performance challenges will they encounter?
- What are the various monitoring tools and options available?
John Worthington,Director of Product Marketing, eG Innovations
Application architectures have become more distributed, heterogeneous, and reliant on supporting infrastructure tiers. The new year will see customers beginning to realize they need to expand their APM monitoring capabilities to provide visibility of these supporting IT infrastructure components.
Application managers and IT teams are realizing that they need contextual visibility into how an infrastructure problem affects application performance, and seek APM solutions that can cross-correlate code-level and transaction-level performance with the health of the supporting physical, virtual, container and cloud infrastructures.
Join this webinar, as John Worthington, Director Product Marketing at eG innovations, discusses why this cross-correlation is so important and what's required to achieve it.
In this webinar, you will discover:
-Why monitoring applications in isolation will not be enough to monitor digital business service performance
-What's required for the enterprise to achieve total performance visibility
-How you can build an incremental plan for achieving transparency in digital service performance monitoring
John Worthington,Director of Product Marketing, eG Innovations
Achieving a single pane of glass for performance management has been an elusive goal, as organizations are faced with an increasingly complex mix of legacy, virtual and cloud technologies, as well as emerging operating models and evolving roles/skillsets.
But, monitoring the performance of digital business services demands more than visibility to just the end user experience, applications, or the underlying infrastructure. It requires an ability to automatically anticipate and isolate performance issues across a heterogeneous mix of technologies, devices and suppliers.
Digital business services are how end users experience IT, and that is how IT services must be managed. Achieving unified performance management will continue to be elusive until all stakeholders are aligned with this approach.
Join this webinar, as John Worthington, Director of Product Marketing at eG innovations, details some best practices for achieving the single pane of glass vision. Attendees will receive the related White Paper, "Best Practices for Achieving Transparency in Digital Business Services Monitoring".
In this webinar, you will:
-Learn how monitoring can be leveraged in continuous improvement and other transformative change programs
-See how converged APM/IPM can accelerate achievement of a single point of glass for performance monitoring
-Identify some best practices you can apply for achieving unified monitoring and improving organizational transparency
John Worthington, Product Management Director, eG Innovations
Microsoft System Center Operations Manager (SCOM) allows system and application administrators to monitor operations, services, devices and applications within an enterprise through a single console. This single pane of glass can simplify operations, but monitoring the performance of end-to-end digital business services requires more than aggregating measurement data using multiple management packs.
From a performance management perspective, unified monitoring is most effective when there’s a single source of actionable truth; it moves us away from diagnosis-related activities and toward collaborating on how to establish self-healing properties when that diagnosis is identified. Not only is this more cost-effective, it’s a more “unifying” activity than troubleshooting.
A single pane of glass without an understanding of end-to-end IT service dependencies may just lead to more alert fatigue-- little actionable information due to lack of effective correlation and root cause diagnosis. The results are long problem isolation and diagnosis cycles, resulting in poor user experience and increased IT operation costs.
Join us for this webinar as John Worthington, Director of Product Marketing at eG Innovations, demonstrates how you can achieve end-to-end performance monitoring of Microsoft IT services such as SharePoint, Exchange or custom .Net applications--even if those IT services incorporate non-Microsoft components or cloud services—and unify Microsoft SCOM at the same time.
John Worthington, Director of Product Management at eG Innovations and Mike Montano, CDO of Strategy at Allscripts
In a fast-moving, 24/7 healthcare environment, doctors and nurses cannot afford any impediments to delivering the best possible patient care. To ensure that the hospitals, physicians, nurses and other care providers it serves receive the best client experience possible, Allscripts offers a proactive application monitoring service that checks for potential problems that could slow down or disrupt the use of its mission-critical healthcare IT systems.
Initially launched in 2006, the proactive support offering monitors clients’ IT infrastructure and use of Allscripts solutions. Since its introduction, Allscripts has been able to improve client experiences in a way that has had a significant impact on business growth and client retention.
John Worthington, Director of Product Management at eG Innovations
A converged APM/IPM solution can facilitate true root-cause analysis from an end-to-end IT service management (ITSM) perspective, inclusive of both supporting and customer-facing IT services, as well as across multiple service lifecycle stages. In addition, by having all service team members share an easy-to-use interface that is tailored to each of their requirements minimizes learning curves, enhances operational efficiency and ensures user satisfaction by providing a production-grade monitor to IT staff that are working in staging environments.
Attend this webinar to discover how a converged APM/IPM solution can be leveraged effectively in pre-production to eliminate bottlenecks in testing, delays, re-work or increased deployment risk.
Troubleshooting slow application problems is one of the toughest challenges that IT organizations face in today's web-based, cloud-driven and dynamic environments. Given the distributed and inter-dependent nature of application frameworks, tracking just the application up/down status and basic CPU and memory utilization metrics is not sufficient anymore. IT administrators need visibility of the real user experience, code-level insights into transaction processing and real-time analysis of the health of the supporting infrastructure.
Historically, IT organizations have been using different tools for monitoring the application and infrastructure tiers. Lack of integration, need for manual analysis, and expert-intensive troubleshooting have been some of the drawbacks of such a multi-tool strategy. Join us for this webinar to discover how converged application and infrastructure performance monitoring can be achieved to:
-Provide a one-stop solution for unified and integrated performance visibility of the application and infrastructure tiers
-Proactively detect user experience issues before online business is impacted
-Trace business transactions and isolate the exact cause of application slowness
-Get code-level visibility to identify inefficient application code and slow database queries
-Automatically map application dependencies within the infrastructure to pinpoint the root cause of the problem
John Worthington, Product Management Director at eG Innovations
IT transformation is less about going from one point to another than it is about making the whole greater than the sum of its parts. The historical fragmentation of IT monitoring limits visibility and transparency, often at critical times during a transformation journey.
Join us for this ITSM Academy webinar where John Worthington, Product Management Director at eG Innovations will outline what IT transformation is all about, what IT monitoring is and why it's important to ITSM and DevOps as well as how you can leverage monitoring as part of a successful IT transformation program.
Bala Vaidhinathan,CTO of eG Innovations, Giri Sonty, EUC Evangelist& CUGC NY/NJ Metro Leader, Manjunatha Gali of Citrix Ready
Today, there are a multitude of ways to deliver applications to end users – traditionally via on-premise infrastructures, on mobile devices and from the cloud. With the growing diversity of services delivered comes increased complexity of interconnected platforms and their management.
Join us for the webinar where Manjunatha Gali, Technical Marketing Manager at Citrix Ready, Bala Vaidhinathan, CTO of eG Innovations, and Giri Sonty, EUC Evangelist & CUGC NY/NJ Metro Leader, will discuss real-world performance management scenarios, how traditional troubleshooting and problem isolation are no longer sufficient in a multi-delivery, multi-client virtualized Citrix delivery environment, and the methods and capabilities you need to stay ahead.
Organizations are looking for the right tools to monitor their Citrix farms. However, this is no easy task. There are several tools available in the market today - some from Citrix itself such as Director and NetScaler MAS, and others from third-party vendors like eG Innovations, Goliath Technologies, ControlUp, and more. Before investing in a Citrix monitoring tool, Citrix administration teams must be well-informed of what each of these tools is capable of, what use cases they serve, and their benefits and shortcomings.
View (or join us for) this webinar as Rob Beekmans, Solutions Architect at PQR gives a vendor-neutral analysis of various monitoring tools with the objective of making you aware of the available options, and helping you choose the best monitoring tool for your Citrix deployment. Be informed, choose wisely!
John Worthington, Director of Product Marketing of eG Innovations
While there are many products that claim to provide cloud monitoring, the level of granularity provided by different solutions can vary significantly. But the devil’s in the details; the granularity provided by your performance monitoring solution will directly impact your ability to automatically diagnose performance issues before users are impacted.
Join us for this webinar where John Worthington, Director of Product Marketing at eG Innovations discusses how managing private, public, and traditional data centers all together is no longer possible with multiple disparate monitors. Organizations must find a way to unify monitoring to successfully migrate digital business services to tomorrow’s hybrid cloud environments.
You will discover how to:
- Determine the critical requirements for assuring the performance of your digital business services as you migrate to the cloud
- Learn the difference between universal and unified monitoring and how it can help you assure cross-cloud delivery of critical IT services
- Validate a solid unified cloud monitoring solution with a demonstration and best practice features/functionality
Raymond Otero, Manager of End-User Computing, Anexinet; Srinivas Ramanathan, CEO, eG Innovations
With Citrix XenApp and XenDesktop being two of the most critical and performance-sensitive applications used in enterprise networks today, Citrix performance management is of vital importance for a positive user experience and business continuity.
Join us for this webinar where we will discuss the top seven mistakes that IT professional make when managing their Citrix-based services as well as the best practices to address and avoid these mistakes to ensure positive user experiences and business operations.
You will discover how:
- Performance management is no longer just about monitoring CPU, memory and disk resources
- When a user complains that "Citrix is slow", it is not always a Citrix issue
- Built-in tools provided in the Citrix stack are useful, but not always sufficient for managing performance end-to-end
- Virtual desktops are VMs, but you can't confidently use monitoring tools you've used for virtual servers to monitor virtual desktops
- You don't always have to involve your experts in problem diagnosis
- Performance management is more than just about troubleshooting problems
- You shouldn’t worry about performance management just after you have deployed the Citrix infrastructure
Bala Vaidhinathan, CTO of eG Innovations and Simon Ritter, Deputy CTO of Azul Systems
From pilot to production, eG Enterprise empowers enterprise organizations to deliver a better user experience and increased ROI by delivering comprehensive, converged performance management of Java application services. With optimized Java platforms delivered through Zing, Azul Systems enables Java-based businesses to focus on functionality and long-term lower operating costs rather than daily firefighting. Together, eG Enterprise and Azul Systems offer a proven Java environment designed to optimize the deployment, management, and scale of Java application services.
Join us for this webinar where Bala Vaidhinathan, CTO of eG Innovations and Simon Ritter, Deputy CTO of Azul Systems will present how:
- Java Application Service Management can be simplified and made more cost-effective, while delivering a better user experience
- eG Enterprise enhancements provide insights into Java applications running on the Zing runtime
- eG Enterprise and Azul Zing working together in a production Java installation can reduce costs, optimize deployments and deliver optimum user satisfaction
John Worthington, Product Director, eG Innovations
What leaves visibility gaps and demands higher levels of time and expertise from IT professionals? Having different consoles for application code visibility vs. IT infrastructure management. The convergence of application and infrastructure monitoring offers significant opportunities to drive IT transformation using IT service management, DevOps and/or a combination of both.
Join us for this webinar, ‘Closing the Visibility Gap | How to Combine Application & Infrastructure Monitoring to Accelerate IT Transformation ‘, the first of a ‘shift-left’ series that will highlight how you can meet the emerging requirements across both the ITSM and DevOps lifecycles.
In it, you will discover how to:
- Get a baseline of monitoring in an IT transformational context based on ITSM and DevOps
- Find out how converged application and infrastructure visibility can help accelerate IT transformation efforts with ITSM, DevOps or both
- Understand how monitoring can accelerate cultural change and accelerate IT value delivery to the business without flying blind
Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations
IT performance management isn’t about monitoring CPU, memory or disk space any more. One of the toughest application performance challenges for any IT administrator is when a user says "my application is slow". You have to be able to quickly determine what the real cause of the problem is - is it in the network, the database, the application, storage? The fact that applications are using multi-tier architectures and being deployed in cloud and virtualized infrastructures only adds to the challenge.
Join us for this webinar where Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations, will discuss the best practices for troubleshooting and prevention so even before a user complains their application is slow, you can pinpoint exactly where the cause of a problem lies – ensuring quick resolution and a positive user experience.
Choosing the Best Approach for Monitoring Citrix User Experience: Should You Monitor from the Network, Server or Client?
A great user experience is key for the success of any Citrix application virtualization or desktop virtualization initiative. To ensure user satisfaction and productivity, Citrix administrators should monitor the user experience proactively, detect times when users are likely to be seeing slowness, pinpoint the cause of such issues and initiate corrective actions to quickly resolve issues, thereby ensuring user satisfaction and productivity.
A key question is where should the monitoring of the Citrix infrastructure be performed from - the network, the server infrastructure, or from the client?
In this webinar you will:
Learn about the different approaches to Citrix user experience monitoring, their benefits and shortcomings
Hear about a hybrid approach that provides the most cost-effective yet comprehensive monitoring for a Citrix server farm
See a live demonstration of the hybrid Citrix monitoring approach and its ability to cover all aspects of Citrix user experience
Webinars that help IT professionals get performance answers
Engage with the eG Innovations channel for informative and relevant webinars on how applying performance management best-practices in complex, multi-tiered infrastructures can turn IT service delivery into a center for productivity, growth and profit. Along with lots of great Citrix content, eG's senior technology executives, partners and industry leaders discuss current challenges and how to address them through effective performance management in physical, virtual and cloud environments.