Why You Should Monitor IT Service Performance in Pre-Production Environments

Presented by

John Worthington, Director of Product Management at eG Innovations

About this talk

A converged APM/IPM solution can facilitate true root-cause analysis from an end-to-end IT service management (ITSM) perspective, inclusive of both supporting and customer-facing IT services, as well as across multiple service lifecycle stages. In addition, by having all service team members share an easy-to-use interface that is tailored to each of their requirements minimizes learning curves, enhances operational efficiency and ensures user satisfaction by providing a production-grade monitor to IT staff that are working in staging environments. Attend this webinar to discover how a converged APM/IPM solution can be leveraged effectively in pre-production to eliminate bottlenecks in testing, delays, re-work or increased deployment risk.

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Engage with the eG Innovations channel for informative and relevant webinars on how applying performance management best-practices in complex, multi-tiered infrastructures can turn IT service delivery into a center for productivity, growth and profit. Along with lots of great Citrix content, eG's senior technology executives, partners and industry leaders discuss current challenges and how to address them through effective performance management in physical, virtual and cloud environments.