In this webinar, you will discover the importance of IT being aligned to business goals. You will also find ways to achieve this alignment through big data, cloud, BYOD and social media. The webinar looks at 3 case studies of organisations with effective IT management. The speaker is Claire Brereton, IT Strategy Consultant and Director, itSMF Australia. Read more from http://goo.gl/GBDLGM
Application aware network performance management enables IT admins to get a holistic view of their network and application infrastructure. In this webinar, you will learn the basics of AANPM and see how it can solve your network issues, while saving costs.
Network downtime cost organisations huge sums of money. In this webinar, you will see how network admins can ensure that their network and mission critical applications are always up and running. You will see hear practical examples and see a demo of ManageEngine's OpManager.
In this webinar, you will learn about the value of service catalogues to businesses. You will also learn about the different types of service catalogues and how to build them from the ground up. At the end of the webinar, there is an interesting demo of ServiceDesk Plus - you will see how an IT admin helps a new employee with her request for a new laptop.
We will host monthly webinars with topics from different areas of IT management such as ITSM, ITOM, Active Directory management and IT security. The speakers are experts in the topic. IT managers, IT admins, help desk technicians and network admins will find these webinars valuable.