User Experience vs. Security

Presented by

Richard Archdeacon, Advisory CISO, Cisco Duo Security; Catherine Chapman, Moderator

About this talk

There is an increasing focus on balancing security with user experience; frustrating attackers whilst improving the work experience. All too often security controls cause difficulty for our colleagues who inevitably look for workarounds, making our organisations less secure. Changes in working practices and attitudes have also made understanding user identity more complex. To maintain and improve security, a focus on understanding how our colleagues interact and the implementation of new solutions will help both users and security teams. This discussion, led by (ISC)2 and Cisco Duo on 30 March 2023 at 1:00 p.m. BST, will cover: • What is identity today and the use of personas? • Steps to make life easier such as Passwordless • Risk-based authentication to manage complexity. • Digital Identity in the future

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