5 Ways to Run IT Like You Mean Business

Presented by

Andrzej Gadomski, ITSM Consultant at ESMC and Adam OBrien, Product Marketing Manager for SunView Software

About this talk

Let’s face it: the goals and vision of IT departments don’t always match up with their corresponding business strategies. This can result in siloed efforts by both parts of the organization, ultimately leading to lost opportunities, missed goals, and unrealized potential. This outcome will likely repeat itself time and time again unless the entire organization can come together to form a unified vision. Join Andrzej Gadomski, ITSM consultant with ESMC, and Adam OBrien, product marketing manager for SunView Software, as they provide 5 simple tactics that your IT department can utilize to sync with organizational goals and run like a fine oiled machine! About Andrzej Andrzej has a passion for teaching and consulting. He has worked in higher education for almost four decades in Europe and Canada, and since 2000, he has been developing expertise in the area of ITSM, linking technology with the business needs of organizations. Andrzej has presented at international conferences in the US, Canada, and Europe, is an active member of itSMF USA, and is the finance director for itSMF Canada.

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SunView Software is a leading provider of enterprise IT software that enables companies to better track, manage and control IT service management. The ChangeGear product suite enables companies to gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs and ensure regulatory compliance.