Top Tips on Improving Your ITSM Tool RFP Process

Presented by

Eric Dickmann, VP of Marketing at SunView Software, Jaime Spector Product Marketing Manager SunView Software

About this talk

Choosing the right IT service management tool can be tough due to the overcrowded IT market. ITSM vendors provide broad responses to RFP’s, and I & O leaders are struggling to identify the best tools that meet their specific need. These leaders know that a full funnel strategy is required, but have limited insight into the most optimized IT operations to drive business value. Join us for this presentation to learn more about: -Asking the right questions -Ensuring the RFP fits the range of use cases that fit your organization -Efficiently perform the MoSCoW Analysis

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (22)
Subscribers (6230)
SunView Software is a leading provider of enterprise IT software that enables companies to better track, manage and control IT service management. The ChangeGear product suite enables companies to gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs and ensure regulatory compliance.