Support: How to Get the Most from Your Symantec Endpoint Security

As organizations seek to enhance their security maturity, many are prioritizing ease-of-use in the selection of the technology tools they rely on day-to-day. Symantec Endpoint Security’s single-agent stack has been leading the way with its fully integrated prevention, detection, and response capabilities to protect you against the latest threats.
Join Director of Endpoint Product Management, Alpesh Mote in this webinar, October 14, 11 am PT, to learn how we are simplifying endpoint security with new capabilities to help streamline your work, cut downtime and reduce your workload.
In this session, you will:
• Hear what customers have been telling us about their endpoint protection needs
• Learn about the new capabilities Symantec is building into its Endpoint Security platform to facilitate updates and shorten cycle times
• See a demo of the improvements in the console and ask questions about how you can be more efficient

With organizations reporting increasing security costs and complexity, lack of security staff and too many independent tools to monitor and manage, it is now more critical than ever that security leaders build a comprehensive and highly effective threat protection infrastructure for their enterprises.

Join Symantec’s Domingo Guerra and Alex Au Yeung on September 30, 11 am PT, for a discussion on what to look for in a robust security solution, as well as:
• How to assess the impact that fragmented tools are having on security risk in your organization
• The benefits of integration to close protection gaps and leverage the value of security data
• How Symantec sets the standard for protection and ROI in its cross-platform security solutions

Do you know the true costs of your endpoint security solution? Do you have a clear view of the outcomes you are achieving? And, do you know what factors you should consider when weighing the benefits of your endpoint security program?
Join Forrester Research Consultant, Rachel Ballard in this webinar, September 16, 11 am PT, where we will discuss the Symantec Endpoint Security Total Economic Impact study.
In this session, you will learn:
• How Forrester Research’s independent model on endpoint benefits versus costs was developed
• What Symantec customers were interviewed and the types of data provided for the analysis
• What the Forrester TEI study uncovered about the return on investment for Symantec Endpoint Security

In the first webinar in his Zero Trust series, Vadim Lander described the complete picture of a Zero Trust environment – the ultimate goal. Then, in the second webinar, he described how Zero Trust works.

In this webinar, Vadim boils it down to practical implementation and suggests a plan for achieving Zero Trust. He also outlines how to transition from static to contextual to intelligent observation to achieve the level of maturity you need to satisfy your business goals. He will discuss outcomes required for each level of Zero Trust maturity.

With the ability of advanced adversaries to evade protection and detection, Symantec is always innovating to stay one step ahead. Join Director of Endpoint Product Management Adam Licata, September 2, 11 am PT, for a webinar on the latest developments in our Endpoint Detection and Response (EDR) features. He will provide details on how we are advancing our integrated EDR capabilities that work within a single-agent architecture and cover both traditional and modern endpoints.

In this session, you will learn:
• What Symantec is doing to make your user experience more seamless, whether you work on-premise, in the cloud, or both
• What our new capabilities look like in the console and how they work to make the work of your SOC faster and better
• How we support your SOC with our machine learning analytics, our skilled Threat Hunter team, and our Threat Intelligence API

Whether you are experiencing user error, a bug, or a technical issue, it’s critical that you know who to call and where to go to find a speedy resolution. At Symantec, it is our goal to help you get the most value from your endpoint security solution. Join Head of Symantec Endpoint Security Support, Christian Woegerer in this webinar, August 19, 11 am PT, to discuss how to work with Symantec to address your support issues.

In this session, you will learn:
• How we have strengthened our support processes and staffing to assure you get what you need
• Where you go to get help with licensing information or filling out a trouble ticket
• How to access support, whether you work directly with a Broadcom Account Executive or a Partner

Symantec customers now can access the highly specialized skillsets and localized expertise of a diverse network of partners to help them achieve their security goals. Join Symantec’s Colleen Hatala, Josh Wickern and Renee Kerns for a webinar, August 5, 11 am PT, to discuss the details of our newly launched Expert Advantage Partner Program that enables customers to select a services partner best suited to their unique requirements, whether it be for technical support, professional services, or delivery of managed services.
In this session, you will learn:
• Why Symantec, as part of Broadcom Software, is expanding its partner relationships now
• What services you can expect to receive from our partners
• How to access our partner network and how to select a partner that meets your needs

In early 2020, the Symantec Network Security team disrupted how the Secure Web Gateway (SWG) market deploys cloud platforms, standardizing on Google Cloud as the backbone of our Secure Access Service Edge (SASE) vision.

With work complete a mere weeks before a massive, global shift to working from home, the team was able to reduce customer time-to-value, accelerate remote work initiatives, and improve network resiliency. And, while many organizations are now returning to the office, the benefits of this modern delivery approach continue to be enjoyed today.

So what about the do-it-yourself cloud delivery model is outdated and how can this new approach benefit you? Come join Nate Fitzgerald of the Symantec Network Security team who will explain why traditional cloud SWG deployments come with too much baggage and not enough agility to support a high performance SASE solution.

In this webinar, we will openly discuss:
• What security vendors do well, and our inherent weaknesses
• How and when to bypass the public internet
• What these benefits mean to you
• Examples of customer success
• Answers to the questions you have

Please register today. A replay will be available after the event but in-person attendance is the easiest way to be part of the conversation.

Raise your hand if you love using your Virtual Private Networks (VPNs)… that’s what we thought. VPNs became popular decades ago because it was the best thing available. Unfortunately, they often disappoint in terms of cost, performance and security.

The good news is the market has adopted a new technology – Zero Trust Network Access (ZTNA) – as a replacement technology that addresses the gaps in a typical VPN deployment. This is why analysts and practitioners alike consider ZTNA a critical capability of the SASE framework. Is ZTNA right for you, and what should you look for when evaluating a solution?

Please join Stas Elenkrich of the Symantec Network Information Security team as he shares why you should carefully consider moving off of your VPN and how you can move your organization forward with ZTNA.

In this session, he will examine:
• ZTNA role in delivering Data-Centric SASE
• A seamless UX for all users (enterprise, partners, contractors)
• Decision criteria for selecting the ZTNA solution
• Lessons learned during a global pandemic
• Answers to questions that you may have

Please register today. A replay will be available after the event but in-person attendance is the easiest way to be part of the conversation.

Symantec’s Global Intelligence Network, or GIN, is the broadest and deepest set of threat intelligence in the industry. This level of visibility across network, endpoint, email, web, and cloud traffic allows us to discover and block advanced targeted attacks that would otherwise go undetected.

Join us for this webinar to learn:

• What is Symantec’s Global Intelligence Network?
• How does each control point leverage the threat intelligence in the GIN?
• What technologies are used to correlate and contextualize the threat intelligence in the GIN?
• How are threat experts contributing to the GIN?
• How the GIN helped Symantec discover unknown threats