Tish Falco, Sr. Director, Customer Experience - General Dynamics IT
As technology rapidly evolves, customers expect superior service, intuitive interactions with organizations and access to services in a way they prefer – at a time they are available and in a manner that fits their individual needs. More and more, organizations are adopting Customer Experience (CX) as a strategic initiative to better understand and deliver for their customers. Join us to learn how to successfully implement a customer experience program that will deliver an easy, effective and consistent experience for your customers and increase adoption internally.
General Dynamics IT, Genesys, Citizenship and Immigration Services, Department of Education
Hear from General Dynamics IT, Genesys, Citizenship and Immigration Services and the Department of Education discuss how technology can help federal agencies improve the customer experience as well as future trends for CX technology.
Sallie Sweeney, Principal Cyber Solutions Architect, General Dynamics IT
As more organizations migrate to the cloud, CISOs are faced with several challenges, such as: How do we securely migrate our mission-critical applications? What tools and methods are offered to secure our cloud? How will migrating to the cloud affect our overall security strategy? Learn how to effectively integrate the cloud into your security program and explore what role FedRAMP should play in your cloud security plan.
Chet Hayes, Chief Digital Strategist, General Dynamics IT
As part of a cloud migration strategy organizations can apply DevOps best practices to reduce risk when moving mission-critical applications to the cloud. Learn how an integrated toolchain and security platform combined with DevOps best practices can increase your organization’s security posture while reducing risk.
Srinivas Singaraju, Chief Architect, Cloud Solutions, General Dynamics IT
Cloud computing shares distributed resources at various levels (SaaS/PaaS/IaaS), and can present challenges in operating a secure environment, forcing CIO’s and agency heads to address questions about cloud migration, such as: What will be the impact on my agency’s legacy applications? What challenges do I need to overcome to be successful? What strategies will help my agency overcome those challenges? Learn how to migrate to the cloud through a 5-step process that embeds security at every stage, ensuring a successful cloud migration.
General Dynamics Information Technology can provide end-to-end solutions and professional services for agencies that deliver immigration services. From case management to eligibility determination and security, we can assist agencies in executing their immigration services IT strategy with solutions that enhance systems, increase security and improve processes.
Today’s challenging healthcare environment demands that we find new ways to improve the quality of care, ensure efficiency and transform healthcare services. Learn how General Dynamics Health Solutions helps organizations successfully navigate this changing landscape and thrive in a new world committed to measuring outcomes and value.
Ken Georgi, Vice President, Healthcare Enterprise Systems, General Dynamics IT
Based on our extensive integration experience and deep partnerships with a broad array of cloud service providers, General Dynamics IT supports customers in identifying the right solution to meet technical requirements, business functionality and budget. Whether you are moving to the cloud, already in the cloud or managing multiple clouds, we can guide your organization to the optimal solution for your unique mission and budget.
Whether you are moving to the cloud, already in the cloud or managing multiple clouds, General Dynamics IT can guide your organization to the optimal solution for your unique mission and budget. Offering a portfolio of cloud solutions, we provide the choice and confidence to select the most cost-effective, functional and low-risk environment to meet business needs and requirements.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. Headquartered in Fairfax, Va., with major offices worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. General Dynamics Information Technology is one of four business units of the General Dynamics Information Systems and Technology business segment.