A Toolbook for Modernizing Financial Services Data Security Policies

Presented by

Rob Clyde (Isaca), Carol Nolan Drake (Carlow Consulting), Jamie Wells (Tealium) & Ulf Mattsson (Protegrity)

About this talk

In 2020, the importance of privacy to consumers increased as the pandemic drove digital engagements, according to Deloitte. The media drives awareness of security breaches, making consumers hesitant to share personal data unless incentivized. When they do, they are at risk because data privacy policies are not comprehensive at some financial institutions. Communications regulations are followed, but they often lack personalization and transparency. Data treatment is also an issue, as employees often contribute to security breaches. New digital banks offer more transparency and a more modern customer experience, so consumers leave traditional banks. How can more financial services institutions create data privacy policies that keep their customers safe & reduce churn? Join this webinar to understand: The importance of a data security policy for financial institutions How to obtain and handle external data effectively. How to manage internal data effectively. How to reduce the frequency and impact of employee-created breaches Speakers: Rob Clyde, Chair - Board of Directors, ISACA Carol Nolan Drake, Founder & President/CEO, Carlow Consulting LLC Jamie Wells, Director of Solutions Consulting, Tealium Ulf Mattsson, Chief Security Strategist, Protegrity

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Tealium powers the new era of real-time customer engagement and marketing, enabling global businesses to unlock their customer data and create more meaningful, relevant customer experiences. The company’s industry-leading customer data platform, comprised of an enterprise tag management solution, omnichannel customer segmentation and action engine, and suite of rich data services, creates a vendor-neutral data foundation that spans web, mobile, offline and IoT.