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Vulnerable Customers

Banks design their products around the 'perfect customer.' But what about those with vulnerabilities? With an ageing population doesn't it make good business sense to design for the 'imperfect customer'?
Recorded Aug 30 2016 60 mins
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Presented by
Graham Vance
Presentation preview: Vulnerable Customers

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Webcasts for banking professionals
We are the largest dedicated professional membership body for bankers in the UK.We help bankers and banks embed a culture of ethical and professional standards, and meet the requirements of the new regulatory regimes.

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  • Title: Vulnerable Customers
  • Live at: Aug 30 2016 12:00 pm
  • Presented by: Graham Vance
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