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SAM and IT Service Management – Who does what where?

This Webinar session will take a deeper look at the benefits of Software Asset Management and best practice approaches to integrating with ITSM. Touch points include self-service portals, auto installing/uninstalling software and mobile device management. This will be an active, collaborative session and you will have the opportunity to directly ask questions to the presenter, Cody Wolf.
Recorded Jun 23 2016 29 mins
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Presented by
Cody Wolf - Solution Engineering, Snow Software North America
Presentation preview: SAM and IT Service Management – Who does what where?
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    O licenciamento SAP é complexo e as definições contratuais são difíceis de interpretar. Além da complexidade, falta de visibilidade e atividade dos usuários no sistema SAP, faz com que seja um desafio para alocar o tipo de licença correta.

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  • Is Your Asset Data Actionable? Recorded: Oct 27 2016 31 mins
    Allen Biehl - Director of Professional Services, Snow Software North America
    Chances are, your company has several sources of data for the assets deployed throughout the enterprise. Systems management tools. Service management tools. Asset management tools. There’s no shortage of data. What you’re missing is actionable information, geared toward managing your software licenses. The foundation of any best-practice SAM program rests on the quality and completeness of the asset data being used. This webinar will provide you with some guidelines to ensure the data you’re using is complete (mobile devices, desktop/laptops, data center servers and cloud-based subscriptions). Then, we’ll guide you through the concepts of data normalization and consolidation. Finally, we’ll help you understand the best way to put this information to work for you, to lower the cost of your software your organization consumes.
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    Software Asset Management (SAM) is constantly evolving to keep up with current technology and vendor activity. 2016 has been a big year for SAM, playing an important role within the organisation through building important relationships with key stakeholders. But what is in store for 2017, and what are the key business drivers for Software Asset Management? Snow Software will explore the biggest challenges for SAM in 2017, and what we believe will be the key drivers for the adoption and progression of SAM within organisations. 2017 will be another big year for SAM, make sure you’re prepared!
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  • Why you still need HAM to do SAM Recorded: Oct 7 2016 34 mins
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    With so much focus on the new software license models and cloud services, organisations need to remember the importance hardware asset management (HAM) plays in contributing to good SAM. Organisations are just as guilty of overspending on hardware assets as they are on software assets, but with good technology you can mitigate hardware risks, save money, and manage the lifecycle of your hardware and software assets effectively.

    Effective HAM processes, policies and the ability to see what assets you have, will help you streamline your IT estate and reduce spending on hardware and software. Without proactive HAM you will find yourself purchasing licenses for devices that are hidden in someone’s desk, or are not being used effectively. This will impact prices for things like your software agreements and the company wide rule that Microsoft insists on for SMBs.

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We stop organizations paying too much for the software they consume
Whether it's through lack of control, lack of understanding or lack of compliance, Snow (www.snowsoftware.com) believes that most organizations today end up paying too high a price for their software.


To address this, Snow provides Software Asset Management (SAM) solutions designed to ensure that the $320 billion spent every year on enterprise software is money well spent – ensuring organizations have the appropriate licenses for the software they use – not too many, not too few.


More than 6,000 organizations worldwide rely on Snow to optimize licensing across in excess of ten million devices, from the mobile to desktop, datacenter to the cloud.

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  • Live at: Jun 23 2016 6:00 pm
  • Presented by: Cody Wolf - Solution Engineering, Snow Software North America
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