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Drive ITSM improvements with SAM intelligence

You’ve got the service desk, you’ve got the team, you’re managing the calls. But is your ITSM function efficient and effective?

Join Snow, along with guest speakers Elinor Klavens and Robert Stroud from Forrester who present in our webinar “Drive ITSM improvements with SAM intelligence” as they explain the best practices in integrating SAM and ITSM tools and why Software Asset Management (SAM) solutions are pivotal to the smooth running of today’s enterprises.

This webinar will highlight how ITSM leaders can benefit from advanced SAM technologies, including:
•Multi-platform audit data
•Cleansed & normalized software inventory.
•Self-service technologies for software requests & deployments
Recorded Sep 1 2016 39 mins
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Presented by
Guests Elinor Klavens & Robert Stroud Forrester Research and Snow Software Experts Per Skanne and Barry Friedman
Presentation preview: Drive ITSM improvements with SAM intelligence
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    Snow Optimizer for SAP ® Software is an SAP-certified native solution for the collection and management of user and license data from across multiple SAP systems. The SAP certification means that organizations can install and use the product in their SAP environment with confidence.

    Their existing installation and applications are not affected, the SAP security features are fully employed, compatibility to future versions of the SAP NetWeaver platform is ensured and all SAP-supported databases can be used.

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    Joachim Paulini; Dan Kirtley
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    With so much focus on the new software license models and cloud services, organisations need to remember the importance hardware asset management (HAM) plays in contributing to good SAM. Organisations are just as guilty of overspending on hardware assets as they are on software assets, but with good technology you can mitigate hardware risks, save money, and manage the lifecycle of your hardware and software assets effectively.

    Effective HAM processes, policies and the ability to see what assets you have, will help you streamline your IT estate and reduce spending on hardware and software. Without proactive HAM you will find yourself purchasing licenses for devices that are hidden in someone’s desk, or are not being used effectively. This will impact prices for things like your software agreements and the company wide rule that Microsoft insists on for SMBs.

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We stop organizations paying too much for the software they consume
Whether it's through lack of control, lack of understanding or lack of compliance, Snow (www.snowsoftware.com) believes that most organizations today end up paying too high a price for their software.

To address this, Snow provides Software Asset Management (SAM) solutions designed to ensure that the $320 billion spent every year on enterprise software is money well spent – ensuring organizations have the appropriate licenses for the software they use – not too many, not too few.

More than 6,000 organizations worldwide rely on Snow to optimize licensing across in excess of ten million devices, from the mobile to desktop, datacenter to the cloud.

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  • Title: Drive ITSM improvements with SAM intelligence
  • Live at: Sep 1 2016 3:00 pm
  • Presented by: Guests Elinor Klavens & Robert Stroud Forrester Research and Snow Software Experts Per Skanne and Barry Friedman
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