Advanced Driver Assistance Systems - the risks and opportunities

Presented by

Saxon East; Tom Hudd, Thatcham Research; Dave Elphick, Mazda Europe; Rupert Armitage, MD, Auto Windscreens

About this talk

Nearly half of all cars will have advanced driver assistance systems (ADAS) by the end of the decade – systems which can autonomously drive vehicles for extended periods, break and slow automatically to avoid danger and alert drivers to nearly every conceivable hazard. But these systems require costly maintenance and repair, with the windscreens being vitally important as the cameras need recalibrating. What should car manufacturers and insurers being doing to ensure good customer outcomes? How can insurers manage the increasing cost of severity claims to fully take advantage in the drop in frequency claims? These are some of the issues that will be explored in this not to be missed webinar. * How can the insurance industry keep costs low when repairing vehicles with ADAS technology? * How can insurers improve customer service when repairing vehicles with ADAS technology? * What are the current significant risks insurers face with the windscreen replacement and recalibration? * How can insurers manage their risks effectively? * In terms of good customer outcomes, how can insurers cushion the blow of customers paying for expensive windscreen repair and recalibration and then recouping the costs from the insurer? * If there is an accident that is potentially the fault of the ADAS, what certainty can insurers have that the motor manufacturer will hand over the data? * What are the latest technologies in ADAS being released that insurers should be aware of and how will it impact their business?

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