Making the Switch: Consumer attitudes to the changing Financial Services scene

The webinar will discuss how retailer apps are being used within the APAC region. Despite Asia Pacific being one of the most mobile-driven regions in the world, questions remain over of the effectiveness of apps in specific markets.

Criteo will share some of the findings from a recent survey across 3,000 app users on consumer mobile behaviour across six APAC markets (Taiwan, Thailand, Indonesia, Australia, India & South Korea). A better understanding of how consumers view the in-app purchasing journey is crucial for
brands to enhance this form of brand-customer interaction, and will be discussed during this session.

The webinar will reveal essential information for brands hoping to increase sales within the region over the coming weeks, months and years.

- why is Blockchain a foundational innovation, discussing the HBR quadrants with examples: L complexity L novelist, L complexity H novelist, H complexity L novelist, H complexity H novelity.

- why banks and insurance should care bout Blockchain?

-the one major hurdle each panelist has had to overcome to make Blockchain truly foundational (computing power, case study, security ...)

- consequences of Blockchain for payments and Digital Currencies ... forking not forking?

- what is DB working on with the Trade & Finance consortium?

- What is AIG working on with Standard Charter?

-where does the panel see major impact in the short term

Financial institutions are constantly adapting to the needs of their customers and identifying new and innovative ways to streamline internal processes, while also improving how their employees work on a day-to-day basis.

But, the challenge of operating within an aggressively competitive financial services environment has forced both large and small institutions to cut back on spending and decide what’s necessary vs what isn’t. From the number of brick and mortar branches to the sheer number of employees a bank is able to hire, bank executives are forced to make tough decisions in order to maintain stable profit margins.

So how are modern financial institutions coping and adapting to this highly competitive environment? Largely, bank leaders are utilizing new technologies such as electronic form creation and submission, analytics and ticket systems as a way to streamline internal processes and reduce waste. But this begs the question, how does one identify the best available technology at the right price point?

Find out more in this panel discussion featuring:
David Daniel, VP, Banc Intranets

Financial institutions are increasingly facing attacks on multiple fronts.

Cyber criminals continue to target online banking using malware to hijack customer transactions and banking sessions. While there has been an overall drop in infections related to these consumer threats, financial institutions are now facing new types of attacks in the form of large-scale financial heists.

Attack groups such as Fin7 and Lazarus are deliberately targeting financial institutions in audacious attacks that are reaping large rewards. They are using living off the land and fileless attack tactics similar to APT groups. But also extortion with DDoS attacks or business email compromise (BEC) scams are increasingly bothering financial corporations.

In this webcast on the current financial threat landscape, Symantec takes a look at the most prevalent and significant financial threats.

In this webcast we will review:
- The top threats facing financial institutions with statistics and examples
- Explore the most common techniques employed in financial attacks
- Provide case studies of the most high-profile financial attacks of the past 12 months

Digital Currency is becoming a day-to-day part of peoples lives, from Bitcoin to Ethereum and beyond. With them have come powerful new advances in record management, transactions and open ledgers with the Blockchain and other distributed ledgers. But even is all this stuff?

In this Episode Eric talks to two experts about the fantasy world that is Digital Currency and Distributed ledgers.

One of the biggest secrets of the RegTech industry is just how underused software and data still are - and the crippling impact this is having on the customer experience. During this webinar we'll cover what's been missing, what the obvious wins are and the impact financial institutions can have when they change - an impact that covers customer conversion, fraud, internal resourcing and more.

Join Tommy Nicholas and special guests on November 15th to explore this topic in depth.

2017/2018 will require the Financial sector to devote resources to regulatory change including MIFID II, PRIIPS and GDPR, as well as to the challenges posed by the UK’s decision to leave the European Union.

FinTech companies offering RegTech solutions will find themselves in huge demand during 2017 and beyond. RegTech is already helping banks to improve compliance and cut costs. More than a third of financial firms continue to spend at least a day in a week to track and analyse regulatory change. It's time consuming, costly, and risks are inevitable. These are just some of the reasons why RegTech is getting so much attention and recognition in financial services industry around the world.

On this webinar we will discuss why the rise of RegTech in banking is the next big thing, what are the challenges of implementation and what RegTech solutions are out there already. Most importantly - are financial institutions and banks considering them already?

Financial institutions from all over the world are facing increasingly strict regulations regarding the verification and authentication of their customers’ identity. Furthermore, with the increasing amount of data breaches, status-quo identity verification processes have not only been compromised but have also made complying with current regulations harder. This ever-changing environment has forced a tipping point for organizations to regard the adoption of new technologies for identity verification as a must-have rather than a nice-to-have.

In the end, financial institutions must satisfy consumers’ demands for speed and ease of use to prevent them from going to the competition. To gain a competitive edge, remain compliant, and offer a frictionless and user experience, it is imperative for FIs to invest in technologies that bridge the compliance-convenience gap.

· Pay by bank from Vocalink, Pingit from Barclays; Accenture has forecast a 30% drop in card volume based on open banking and PSD2, will these new solutions really eat into Debit and what is happening around regulation on them
· IoT payments are much hyped, can the schemes deliver on tokenization solutions for all devices or only with big brands
· Will we all be wearing our payments in five years, or just have it embedded in our finger
· Are we seeing the re-birth of the QR code with Tesco and the schemes in emerging markets or is it just a flash in the pan
· Can Fintechs really take advantage of the emerging payment trends or is it a market for the big boys only
· Clearbank the first new settlement bank in the UK, does this actually indicate a new trend of big banks being wholesalers and small Fintechs being retailers

Edgar, Dunn & Company (EDC), the global strategy consultancy, has released its 11th Advanced Payments Report 2017 (APR 2017), sponsored by Wirecard, the global financial services and technology company. It provides perspectives and insights from payment industry executives, analysts, and stakeholders obtained from interviews, discussions, and EDC’s annual online advanced payments survey of over industry professionals.

The webinar will discuss selected trends and observations from the report

“Building a code of conduct for the crowdfunding industry in Europe: ideas, key elements and implementation ”

Join our 30 min webinar on the 7th of November 2017 – 13:00 CET.

One of the main challenges the crowdfunding industry has been facing since its beginning is its own professionalization. A code of conduct is a key aspect of this process. ECN together with is Board members has been working on one over the past two years and wants now to share it with you to get feedback and further inputs for its implementation.

Join us in the this webinar where Christin Fredrich, CEO of Innovestment and ECN Chairwoman of the Board, will present and discuss the implementation of the code of conduct together with Francesca Passeri, ECN Project Manager.

In this session you will:

-learn the basic principles of the ECN Code of Conduct
-understand how it can be implemented
-discuss how it can be improved.

How will you balance Strong Customer Authentication with customer service? Can you implement PSD2 without causing friction in the customer journey?

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In a few months time, PSD2 becomes law across the European Economic Area. the regulated use of Strong Customer Authentication changes how payment service providers interact with their customers. Managed badly, disruptions to the payment process will see customers take their business elsewhere, but those PSPs who manage it well, will have a competitive advantage.

Join our PSD2 webinar to explore the likely impact of PSD2 on customer relationships and learn what you need to do to prepare.

* Strong Customer Authentication vs Transaction Risk Analysis - Learn how Transaction Risk Analysis helps customer relationships, when you may use is and what you need to do NOW to prepare your fraud operations for PSD2.

*Putting Customer Communications at the Heart of Your PSD2 Strategy - When additional authentication requirements stop your customers from managing their accounts or making payments, how can you communicate with them to get things back on track fast?

*Hype or Reality? PSD2 and Machine Learning - Will PSD2 be the catalyst for you to add machine learning capabilities to fraud management? How will it help and what is it about PSD2 that builds the case for artificial intelligence and machine learning?

In this one-hour presentation, David Siegel will walk through token design space and explain token business models. David is the author of The Token Handbook, the most comprehensive resource on tokens to date.

David will present his token taxonomy and discuss what's happening in the world of ICOs and tokens today. And he'll answer your questions about your token project and ICO. Join us to learn about the exploding world of blockchain tokens!

The latest EU Anti-Money Laundering directive will significantly increase the frequency with which financial service providers need to conduct ‘Know Your Customer’ (KYC) checks. To maximise the effectiveness of digital transformation initiatives, financial services and other regulated industries must find effective digital identity verification solutions.

Current methods for identity verification checks place an enormous cost burden on banks, payments processors, and lenders, as most methods rely heavily on manual processes. Furthermore, these processes are cumbersome for users, driving away potential customers.

Figuring out how to balance the competing needs of compliance and costs against the expectations of today’s digital native users is key to any financial service provider looking to win and retain new customers.